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Community Engagement

Network Next Engagement

We're currently seeking input from the communities we serve to help narrow the list of potential BRT lines to the top three corridors by the end of the year. 

Metro Transit staff will provide a variety of opportunities for the public to weigh in on which potential BRT lines they’d use and to provide ideas on how BRT could best serve these corridors. This information will be used to select and prioritize the top three corridors. More information and how to submit comments.

Listening and Learning through Crises: 
Summer 2020 Community Engagement

In August, Metro Transit conducted a listening session to understand how our riders and the communities we serve have been affected by recent crises. Metro Transit staff went out into the community and listen to our regular customers and communities served by our core routes about how this year has changed their transit needs and priorities. We did this through online surveys, in person conversations with our customer at bus stops and stations, social media, mask distribution events, and TAP sign-ups.   

The information we gathered will inform near-term decisions and future public engagement efforts. Watch for a summary of what we heard in late September. 


We're here to help

Customer advocates

Taking transit is easy – we'll show you how! We can show members of your group how easy it is to ride buses and trains. Our customer advocates specialize in helping English language learners, youth, senior citizens and persons with disabilities or special needs. Their free presentations and onsite training can be customized to your group. Contact our customer advocates today.

Doug Cook
612-349-7478
douglas.cook@metrotransit.org
Ramsey, Dakota and Washington counties
Joanna Hubbard-Rivera
612-349-7477
Joanna.hubbard-rivera@metrotransit.org
North Hennepin and Anoka counties
Yumi Nagaoka
612-349-7328
Yumi.Nagaoka@metrotransit.org
South Hennepin, Carver and Scott counties
 

We need to hear from you

Community outreach

As we continue to grow and improve our services, we want to make sure our customers and community have a voice in those decisions. Community outreach coordinators work to share information and gather feedback on upcoming transit projects, ensure prompt response to project questions and build partnerships with local organizations and groups in communities we serve.

Liz Jones
Cody Olson
612-349-7390
Cody.Olson@metrotransit.org
Projects: B Line | D Line
Juan Rangel
 

We’ll attend your event

Planning a community or corporate event? Invite Metro Transit and we can provide how-to-ride information and updates on our latest projects, programs and initiatives. For consideration, please contact one of the Customer Advocates or Outreach Coordinators above that best bits your geographic area or project interest with the following information:

  • Event name
  • Date, time and location of the event
  • Number of attendees
  • Your contact info including phone and email

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