Your role as a rider
Transit vehicles and facilities are shared spaces, and come with shared responsibilities. Your role as a rider applies anytime you use the transit system, and ensures a clean, safe experience for all.
PAY YOUR FARE
Pay as you get on the bus or be prepared to show proof of having paid the correct fare on a METRO line. If you don't, you risk being issued a citation. You can pay with a Go-To Card, a Metro Transit app ticket. or cash. If paying the fare is a burden, you may qualify for $1 rides through the Transit Assistance Program.
WEAR SHIRTS, BOTTOMS, AND SHOES
Just like in stores and other businesses, customers without proper attire will be refused service.
ONE FARE = ONE SEAT
Your bag belongs on your lap, not taking up the seat next to you.
DRINKS MUST BE COVERED
You’re welcome to bring your morning coffee with you. Just make sure it’s in a container with a sealed lid – and take the container off with you when you leave.
ANIMALS MUST BE KEPT IN A CARRIER
Pets are welcome on buses and trains as long as they are kept in animal carriers. Service animals are exempt.
Violators can be removed from transit property. Actions may result in added penalties.
Vandalizing / littering
Respect your bus stop, station, bus, or train by putting your garbage in appropriate containers. Vandals who are caught damaging transit property can be arrested.
Smoking / vaping / illegal drug use
It's illegal and simply not allowed – onboard or at stops and stations – including e-cigarettes. If you must smoke, leave the bus shelter or platform area.
Threatening / spitting on others
This applies to your behavior with transit personnel as well as with fellow riders.
Pooping or peeing
Transit property is not a public restroom.
Sexual contact without consent is forbidden.
Walking on tracks / trespassing
Stay within the Paid Fare Zone at METRO stations. Tracks are dangerous and not to be toyed with; only cross at designated crossings.
Violators can be removed from transit property.
Sexual or discriminatory harassment
Do not harass anyone while waiting for or riding transit.
Phone calls or music played on speaker
If you talk on a phone, be mindful of your language, keep your voice low, and your call brief. Listen to your music but don't share it with others; please use headphones!
Soliciting / Gambling / Panhandling / Loitering
All of these activities are prohibited onboard buses and trains as well as at stops and stations.
Flammable or other hazardous items
Metro Transit prohibits flammable, explosive, radioactive, and hazardous items onboard. This includes gas-powered scooters, car or motorcycle batteries, and gasoline/fuel containers.
Large items that block the aisle
Keep the aisles of buses and trains clear of things including shopping carts for the safety of yourself and other customers. While strollers are allowed onboard, please keep them out of the aisle while riding.
Riding bikes / skating / skateboarding
Especially on METRO station platforms.
Using profanity or derogatory statements is not tolerated on buses or trains or at any transit facility.
No eating on buses or trains. Wait until you reach your destination.