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Title VI: Commitment to Fairness

Disparate impact, disproportionate burden

Federal Title VI requires an evaluation of disparate impact and disproportionate burden on people experiencing low incomes and people identifying as Black, Indigenous, or people of color when a major service or fare change is proposed.

We are proposing to change that evaluation process to trigger an evaluation and either a change to the proposal or specific mitigation if the impact or burden is at least 10% higher on those populations than on white populations. The current standard is 20%.

Learn more and give us your feedback by Aug. 31.

Your Rights Under Title VI: Race, color or national origin 

The Metropolitan Council pledges that you will have access to all its programs, services and benefits without regard to race, color or national origin.

If you believe that you have been discriminated against, you may file a complaint with the Metropolitan Council’s Office of Diversity and Equal Opportunity. Complaints may be filed within 180 days following the alleged discriminatory action by mail (Metropolitan Council Office of Diversity, 390 Robert Street, St. Paul, MN 55101) or by phone (612-349-7555).

Tell us how, when, where and why you believe you were discriminated against. Give your name, address and phone number. You must sign and date your letter. Or you can access the Title VI complaint procedure and form at

Upon request, this publication will be made available in alternative formats to people with disabilities.

Call the Council at 651-602-1140 (TTY 651-291-0904) for more information or with questions.