Learn how to ride and more at metrotransit.org/micro
What is Metro Transit micro?
Metro Transit micro is an affordable and accessible type of multi-passenger public
transit (“microtransit”) that will deliver app-based on demand services to
improve connections to existing transit service as well as to point-to-point
trips in parts of north Minneapolis. The service area encompasses 5 square
miles, and includes parts of the Near North, Bryn Mawr, and
Harrison neighborhoods in north Minneapolis and the edge of downtown
Minneapolis. Metro Transit micro is a one-year transit program with a possibility to
extend services depending on transit needs and overall microtransit
performance.
Customers can request Metro Transit micro trips through an app, or by phone to
be picked up and dropped off anywhere within the service
area. Metro Transit micro uses smaller vehicles and live route scheduling to
match customers with one of the five service vehicles, ensuring fast, safe, and
convenient service with less wait times. Smaller vehicles allow Metro Transit micro
to operate on more streets and directly access more locations than fixed-route
transit.
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How it works
Like other rideshare services, microtransit customers can request a ride
directly from their smartphone app, or phone, and then be picked up by one of the
Metro Transit micro vehicles within minutes. The app matches customers with
vehicles, allows customers to track the vehicle's location, and shows an estimated
pick-up time. Unlike fixed-route transit services, Metro Transit micro is flexible
and can pick up and drop off multiple passengers who are traveling the same
direction within the service area. The service area is relatively small, which means
short trips and less wait time for customers.
Fares
Riding Metro Transit micro costs the same as regular bus fare
and transfers are free. Customers can pay electronically through the app
or pay on the vehicle using a Go-To Card or cash and receive transfer that can be
used on Metro Transit fixed-route buses and METRO lines. Microtransit also
accepts TAP cards and special reduced fares.
Requesting/booking a ride
Customers are able to request Metro Transit micro rides through the
app or by phone. Since Metro Transit micro does not have designated bus
stops, the app will show customers where they should wait for pick up.
Service hours
Metro Transit micro service operates every day of the week.
Metro Transit micro vehicles
The Metro Transit micro fleet consists of five vehicles that
are smaller than regular city buses. Using smaller vehicles allows Metro
Transit micro to operate on more streets and directly access more
locations than fixed-route transit.
Accessibility
Metro Transit micro vehicles are ADA accessible and include wheelchair
lifts, bike racks, priority seating areas for customers with mobility aids, and
welcome service animals.
Equity
Microtransit is designed to expand overall accessibility within the service
area, operate on more streets to increase transit options, and offer transportation
to communities that lack the resources to reach public services and employment
opportunities.
The project is expected to:
- Expand mobility choices for residents and workers
within service zone
- Expand access to high frequency METRO C and D line
service between the north metro and downtown Minneapolis
- Demonstrate an innovative service model in an
area with a high propensity for transit
- Demonstrate transit investment in
historically disinvested communities of color and low-income
neighborhoods
- Add a new service to a transit corridor where
ridership has been resilient during the COVID-19 pandemic
Maps and key destinations
Customers can take Metro Transit micro anywhere within this service
zone. The service area includes parts of the Near North, Bryn Mawr, and
Harrison neighborhoods in north Minneapolis and the edge of downtown
Minneapolis.
Outreach and contact details
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