Contact Us
Online
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> Comment on this website (metrotransit.org)
> Request information about employer programs
> Metro Transit Police TipLine
By Phone
612-373-3333
One number to reach all Metro Transit services. (TTY for the deaf and hard of hearing – 612-341-0140)
NexTrip
NexTrip provides real-time information for trips departing in the next 20 minutes and scheduled times thereafter. Find it through the menu to the right or by phone at 612-341-4287.
Transit Information Center
Speak to a transit expert about routes, schedules and fares. Open 6:30 a.m. to 9 p.m. weekdays and 8 a.m. to 5 p.m. on weekends and holidays. Closed Thanksgiving Day and Christmas Day.
Customer Relations
Customer Relations/Lost & Found is open weekdays from 7:30 a.m. to 5:30 p.m. It is closed on weekends and holidays.
Lost & Found
Items found on buses and trains will be turned in to Lost & Found (570 Sixth Avenue North, Minneapolis see map) by 8:30 a.m. the following business day.
Go-To Card Balance
Check your card's current balance or add value. You can also add value here.
Commuter & Employer Programs
From 8 a.m. to 4 p.m. weekdays, get information about carpools, vanpools, the Guaranteed Ride Home program and employer programs.
Rail Maintenance Hotline
Learn about planned rail maintenance work that may affect customer service.
Park & Ride locations
Use our voice-response system to find a Park & Ride lot by city or ZIP code then listen to departure times from that location.
Metro Transit Police TipLine
612-349-7222
By Mail
Metro Transit
560 Sixth Avenue North
Minneapolis, MN 55411
In Person
Visit a Metro Transit Service Center for trip planning assistance, to pick up printed schedules or to buy or add value to a Go-To Card.