Resources, Services & Programs
Metro Mobility
A special transportation service is available for people with disabilities. Metro Mobility is the door-through-door public transportation system for people with disabilities in the Minneapolis/St. Paul area and certain adjoining suburbs. Customers who are certified can call transportation providers to schedule their trips. Get more information or call 651-602-1111 (TTY 651-291-0904).
Free rides on Metro Transit
Fares are free for Metro Mobility-certified riders on Metro Transit buses and METRO lines.
Simply tap your Metro Mobility ID card on the Go-To Card reader to access the free fare and validate your trip. Limited Mobility customers do not qualify for the free ride program but can still receive a reduced fare. Learn more about becoming Metro Mobility-certified.
Limited Mobility program
The Limited Mobility program offers discounted transit fares to encourage customers who have a qualifying disability to use regional transit service. Metro Transit bus drivers and/or Metro Transit Police accept the Limited Mobility ID Card, Metro Mobility ID Card, or an “A” or “L” endorsement on your Minnesota ID Card or Driver’s License to pay reduced fares. Access the Limited Mobility program application for more information and to apply.
Personal Care Attendant (PCA)
One PCA may ride for free with a person who has a disability when that person presents appropriate identification and pays their fare.
Aira service for visual interpreting
Metro Transit offers customers the free use of Aira, an app that connects customers to a live agent for visual interpreting and navigation assistance. Visit our Aira information site for details and to get started.
Transit Assistance Program (TAP)
The Transit Assistance Program (TAP) makes public transit more affordable for people with lower incomes. TAP provides a year-long reduced fare pass on a Go-To Card. Customers can use a bus or train for just $1 per ride with a 2½ hour transfer. Visit our TAP information site for details and to get registered.
Reasonable modifications, alternate formats, and comments or suggestions
To request a reasonable modification, request materials in alternative formats, or submit a comment or suggestions, please contact Customer Relations.
Phone: 612-373-3333
Mail: Metro Transit Customer Relations Manager, 560 6th Ave. N., Minneapolis, MN 55411