Riders' Almanac Blog

Work remains, but public safety efforts showing encouraging signs of progress

Posted by jzossmt | May 28, 2026

Guided by our Safety & Security Action Plan, we've spent the past four years advancing more than 40 actions aimed at meaningfully improving conditions on our system, strengthening connections with riders and partners, and supporting transit [...]

Support program connects operators, TRIP agents to trained peers

Posted by Drew Kerr | May 28, 2026

When things don’t go well, Metro Transit’s operators and Transit Rider Investment Program agents aren’t alone. After collisions, assaults, or other traumatic incidents, they can turn to a team of Peer Support counselors who use their [...]

Meet a Mechanic

Meet a (future) Mechanic: Olivia Jean Bignall

Posted by John Komarek | May 28, 2026

Olivia Jean Bignall thought she wanted to become a teacher — until she stepped into the classroom. “I left every day with a migraine,” Olivia Jean said. “It just wasn’t the right fit for me.” When she started thinking about what to do [...]

Know Your Operator

Know Your Operator: Shawn Nevins

| May 22, 2026

Shawn Nevins has only one regret about becoming a bus operator at Metro Transit: “I wish I had done it sooner.” After nearly two decades working in property management, rehabbing historic brownstones in Minneapolis, Shawn was ready for [...]

Metro Transit Police Department honors officers, civilians at annual awards ceremony

Posted by jzossmt | May 7, 2026

The Metro Transit Police Department recognized top performing officers, civilian staff, and partners at its annual awards on Friday, May 1. Among those honored at the event were: Officer Kham Vang, Officer of the Year. Kham was [...]