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Tennessen Warning

Please read this important notice (Tennessen Warning) before you provide information about yourself or complete any electronic transactions through this web site:

Information you provide about yourself through Metro Transit’s personalized web services or the regional fare collection system is classified as private data. The private data you provide through this website will permit you to use the electronic web services offered by Metro Transit, including electronic fare card purchases and rider alerts. You can refuse to provide some or all the requested information and you still will be able to obtain and add value to fare cards with the regional fare collection system. If you do not provide this information, you may not be able to register your card – which provides balance protection for lost/stolen cards – or to use some or all of Metro Transit’s personalized web service features.

Metro Transit will use your information for internal transit business purposes, including reward programs, rider alerts, and programs to measure and promote transit and fare card use. Metro Transit will share your information with: individuals whose work assignments require access; other transit providers that use the regional fare collection system for their business purposes; 3rd party vendors working with Metro Transit to provide a customer service such as rider alerts; credit card companies, credit card processing entities and banking institutions that need your account information to complete electronic purchases; another government entity to prevent unlawful intrusion into government electronic systems; Metro Transit Police and other authorized law enforcement agencies for law enforcement purposes, including fare card enforcement; and persons authorized to have access by state or federal law, by court order or pursuant to your written consent.

If you do not want Metro Transit to disclose your transaction history and fare card use for any purpose to any individual, you can choose to submit a written request to suppress this data. Once a written request form is received, Metro Transit will disclose only the card balance and the date a card was last used IF a fare card’s 16-digit card number is provided, but no personally identifiable information will be released. Learn more at  

If you have questions about this notice and want to contact a Metro Transit representative, please contact us at 612-373-3333 or visit

If you have read this notice and would like to use Metro Transit’s personalized web services including fare card registration, please click “Accept.". If you choose "Decline" you will not be able to access a personalized account or register a fare card.

Revised August, 2017