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Operator barriers to appear on select buses

After testing several types of operator barriers, Metro Transit is moving forward with plans to purchase more of the type preferred by operators and technicians.

Bus operators will have the choice of using the barrier, or putting it in a pinned back position. The barrier was a consensus recommendation from a committee that included bus operators, technicians, Metro Transit police and leadership from ATU Local 1005. 

Other types of barriers that were tested in 2018 may continue to be seen in-service. None of the barriers prevent operators from interacting with customers or interfere with customer boardings. 

Metro Transit is moving forward with plans to purchase more barriers made by BenTech, Inc., above. 

Customers can provide feedback on the barriers by contacting Customer Relations

See threatening behavior but don't feel comfortable making a call? Report your concerns using our Text for Safety service. 

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