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Rider's Almanac Blog

Know Your Operator

Know Your Operator: Angelique Brousseau

Posted by John Komarek | Monday, August 1, 2022 12:31:00 PM

Operator

Angelique Brousseau loves community. At Metro Transit, she finds it not only at the garage, but onboard, too.  

“Drivers go through a lot and it’s a tough job, but we’re there for each other,” Brousseau said. “And we’re there for the community, not only to drive them, but sometimes as a listening ear.”  

Brousseau grew up in North Minneapolis and particularly enjoys driving Route 22. Previously, she drove school buses in the region. Today, she finds that she runs into people she used to drive to school.  

“It’s great to keep seeing familiar faces wherever I go,” she said. “And just like bartenders, people like to talk to bus operators.”  

Beyond being a listening ear, Brousseau is always willing to go the extra mile to help customers. Recently, she made sure a customer with a malfunctioning wheelchair got home late one night.

After bringing the individual as close to their home as possible, Brousseau and Metro Transit Police Officer Abdiasis Mohamed pushed the wheelchair the final blocks to his residence. 

“There’s no way I was just going to leave them there without making sure they got home," Brousseau said.

Brousseau takes it all in stride – she says she simply treated the person as she'd want someone in her family to be treated and that many of her peers are similarly kind-hearted. 

“All the bus operators do great work every day,” Brousseau said. “I want to make sure they’re appreciated, too.”  


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Fast track your way to a new full-time career. No experience in bus operations is required and training is paid. Bus operators receive outstanding benefits like health care, annual salary increases, a pension plan, and an unlimited-ride transit pass. And, as many Metro Transit managers start their careers as operators, there's also room for growth.

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