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Rider's Almanac Blog

COVID-19 Transit Information

Customer support staff working from home, but here to help 

Posted by Laura Baenen | Thursday, April 16, 2020 5:35:00 PM
Staff who normally report to Metro Transit's Customer Relations offices, the Transit Information Center and Service Centers continue to support customers from home offices. The TIC's 30 representatives, who help customers plan trips and answer [...]
Know Your Operator

Know Your Operator: Richard Isaacson 

Posted by John Komarek | Wednesday, April 8, 2020 4:17:00 PM
Richard Isaacson has noticed a large drop in ridership on the routes he picks up as an extra-board operator. And that's to be expected: to help slow the spread of the coronavirus, Metro Transit is stressing that people should only ride [...]
How We Roll

How We Roll: Jesse Archambault 

Posted by Drew Kerr | Thursday, April 2, 2020 9:32:00 PM
Many Metro Transit employees must continue to report to work in order to perform their duties. Among them is Rail Transit Supervisor Jesse Archambault, a St. Paul native who has long used transit. Archambault has been car-free for the past [...]
COVID-19

Amid pandemic, Metro Transit providing safe rides to safe havens 

Posted by Drew Kerr | Tuesday, March 31, 2020 1:04:00 PM
Metro Transit helped transport around 60 individuals to the InterContinental Hotel on Saturday. Photo courtesy Mike Rios-Keating, Catholic Charities of St. Paul and Minneapolis. While people are being asked to stay home to help slow the [...]
COVID-19

Coming together to confront the challenge of a lifetime 

Posted by Drew Kerr | Tuesday, March 24, 2020 11:54:00 AM
From General Manager Wes Kooistra At Metro Transit, we take tremendous pride in serving our community and care deeply about our customers, employees, and our region. The spread of COVID-19 is presenting our organization – and our community – [...]
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