Rider's Almanac Blog

In This Together: Amanda Walker

Posted by John Komarek | April 20, 2020

Across the organization, Metro Transit employees’ work has been changed by the COVID-19 pandemic. These "In These Together" Q&As illustrate how employees are adapting both on and off the clock. Read more interviews here. Amanda [...]

COVID-19 Transit Information

Customer support staff working from home, but here to help

Posted by Laura Baenen | April 16, 2020

Staff who normally report to Metro Transit's Customer Relations offices, the Transit Information Center and Service Centers continue to support customers from home offices. The TIC's 30 representatives, who help customers plan trips and answer [...]

Know Your Operator

Know Your Operator: Richard Isaacson

Posted by John Komarek | April 8, 2020

Richard Isaacson has noticed a large drop in ridership on the routes he picks up as an extra-board operator. And that's to be expected: to help slow the spread of the coronavirus, Metro Transit is stressing that people should only ride [...]

How We Roll

How We Roll: Jesse Archambault

Posted by Drew Kerr | April 3, 2020

Many Metro Transit employees must continue to report to work in order to perform their duties. Among them is Rail Transit Supervisor Jesse Archambault, a St. Paul native who has long used transit. Archambault has been car-free for the past [...]

COVID-19

Amid pandemic, Metro Transit providing safe rides to safe havens

Posted by Drew Kerr | March 31, 2020

Metro Transit helped transport around 60 individuals to the InterContinental Hotel on Saturday. Photo courtesy Mike Rios-Keating, Catholic Charities of St. Paul and Minneapolis. While people are being asked to stay home to help slow the [...]