Rider's Almanac Blog

10 Questions with Metro Transit - Catherine

Posted by John Komarek | April 17, 2025

We hear and learn from our actual customers as they answer our "10 Questions with Metro Transit!" Today we meet Catherine! How long have you been riding the bus or train? It may not have been my first trip, but I have a memory of riding [...]

Good Question Ridership

Good Question: How is ridership data collected?

| April 8, 2025

With thousands of people boarding buses and light rail trains every day, it’s reasonable to wonder just how we keep track of all those rides. On light rail and bus rapid transit lines where riders pay before boarding, the answer is Automatic [...]

Rider Information Safety Transit Police

What to know about using Text for Safety

Posted by Joshua Nichols | April 3, 2025

If you're on transit and need to report an emergency or in-progress crime, you should call or text 911 right away. If you feel unsafe, see something that just doesn't look right, or want to report a problem like broken glass, you can use our [...]

Forerunner Christine Kuennen retires after 33 years of service

Posted by Drew Kerr | April 2, 2025

In college and looking for extra income, Christine Kuennen applied for a job in the Transit Information Center. With experience in telemarketing, she got the job, quickly moved into a trainer role, then became a supervisor in the Transit Control [...]

How We Roll

How We Roll: Cole Mullins, Principal Contract Administrator, Engineering & Facilities