Rider's Almanac Blog

At Lake Street Station, utility building transformed into public art

Posted by Drew Kerr | Nov. 5, 2021

Andrés Guzman has been boarding the Blue Line at the Lake Street/Midtown Station for more than a decade, never really paying much attention to the utility building that sits beneath it. Now, after more than a month of Guzman’s careful [...]

Accessibility

New technology could expand transit access for blind, low-vision customers

Posted by Drew Kerr | Nov. 3, 2021

Clockwise from left: Sheila Enerson using the Aira app during a trip on the METRO Green Line, a beacon being installed at the Raymond Avenue Station and a new tactile map at the Raymond Avenue Station. Sheila Enerson stepped out of her home, [...]

Know Your Operator

Know Your Operator: Malika Kifal, Ruter Garage

| Nov. 2, 2021

Fifteen years ago, when Malika Kifal (Mah-lee-ka Key-fall) immigrated from Morocco to Minnesota, she relied on transit for daily life.    “I’ve been outside walking to a stop or waiting in the cold or rain for a bus,” Kifal said. “I know [...]

From the GM

Sometimes providing a reliable service requires difficult choices

Posted by Drew Kerr | Nov. 2, 2021

From General Manager Wes Kooistra While the pandemic has reduced ridership, we’ve continued to keep buses and trains running so people can use transit to get where they need to go. However, like many transit agencies, we are facing a [...]

Transit Information

Touch screens and stored credit improve fare experience

Posted by John Komarek | Oct. 27, 2021

New and improved ticket vending machines are among the features customers can look forward to using when the METRO Orange Line opens in December. New machines being installed at each Orange Line station include several improvements from [...]