Rider's Almanac Blog

Posts in Category: From GM Lesley Kandaras

Help us help you by sharing your feedback at upcoming listening sessions

Posted by Drew Kerr | Aug. 29, 2025

As Metro Transit’s general manager, I find it invaluable to have direct experience riding our system and to regularly hear from customers, community members, and transit workers. That’s why I ride transit as often as I can (more than 750 [...]

From GM Lesley Kandaras

Focus on service improvements, safety yielding positive results

Posted by Drew Kerr | Aug. 7, 2025

From General Manager Lesley Kandaras We're on a mission to get more people riding transit more often. To do that, we need to make taking the bus or train as convenient and reliable as possible and continue working to provide a consistently [...]

From GM Lesley Kandaras

Expanding our focus on cleaning and repairs so you can ride in comfort

Posted by Drew Kerr | July 3, 2025

From General Manager Lesley Kandaras We know having clean and well-maintained shelters, stations, and vehicles helps you feel more comfortable riding with us. We also know we have a lot more work to do in this area – in our most-recent [...]

From GM Lesley Kandaras Safety and Security Action Plan

New reporting tool is another visible sign harassment won’t be tolerated

Posted by Drew Kerr | Jan. 8, 2025

From General Manager Lesley Kandaras Sexual harassment has no place on transit. That’s why, as part of our larger effort to provide a consistently safe, welcoming experience, we recently introduced a new way for you to anonymously report [...]

From GM Lesley Kandaras Network Now

Now is the time to share your thoughts on planned service improvements

Posted by Drew Kerr | Nov. 7, 2024

Over the past several weeks, we've received a lot of great feedback on Network Now, a draft plan that will guide service changes we make through 2027. Thank you to everyone who has taken time to join us at community meetings, provide written [...]

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