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Rider's Almanac Blog

Posts in Category: Transit Information

New technology will provide a better idea of when next bus will arrive 

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Posted by Drew Kerr | Sep. 3, 2020

Traffic lights, weather and other variables have always made predicting when buses will arrive at their next stop a complicated endeavor. But new technology now promises to give customers a much better idea of when the next bus will [...]

Customer support staff working from home, but here to help 

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Posted by Laura Baenen | April 16, 2020

Staff who normally report to Metro Transit's Customer Relations offices, the Transit Information Center and Service Centers continue to support customers from home offices. The TIC's 30 representatives, who help customers plan trips and answer [...]

Meet the mapmaker behind the ambitious new METRO map 

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Posted by Drew Kerr | May 1, 2019

Senior Graphic Designer Leah Janz has made a lot of maps. But none have been quite as ambitious as her latest creation, which depicts each of the current and future Light Rail Transit and Bus Rapid Transit lines that make up the METRO [...]

Bus Buddies help refugees build confidence, join community through transit 

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Posted by Drew Kerr | June 20, 2018

One of the first places refugees resettling in the Twin Cities can turn to for support is the International Institute of Minnesota, which offers classes and other resources to help them become self-sufficient. But without a driver’s license or a [...]

Rider Alert survey provides valuable feedback 

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Posted by Drew Kerr | May 2, 2017

We asked, and you answered. After planned light-rail maintenance and construction caused buses to replace trains on two recent weekends, Metro Transit wanted to learn what you thought about our Rider Alert subscription service. By signing up for [...]

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