Rider's Almanac Blog

Posts in Category: Transit Information

Transit Information

Live chat option improves customer experience 

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Posted by John Komarek | June 21, 2022

Transit Expert Colleen Connolly responds in real time to chat inquiries inside the Transit Information Center. When you click “Need Help?” you’ll chat with a real person like Connolly. Metro Transit customers can now get help from a transit [...]

Transit Information

Smaller, solar-powered real-time signs being tested at select bus stops  

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Posted by Drew Kerr | Jan. 12, 2022

A new transit information tool – one that looks a lot like the devices people use to read e-books – is being tested at a few busy bus stops. The tablet-sized displays, attached to the poles holding bus stop signs, provide real-time departure [...]

Transit Information

Touch screens and stored credit improve fare experience  

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Posted by John Komarek | Oct. 27, 2021

New and improved ticket vending machines are among the features customers can look forward to using when the METRO Orange Line opens in December. New machines being installed at each Orange Line station include several improvements from [...]

Transit Information

New online schedules make trip planning easier, more accessible  

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Posted by Drew Kerr | July 30, 2021

Customers who refer to online schedules can now see when a bus is scheduled to arrive at each stop along a route, and how long it will take to get to stops farther down the line. Previously, schedules only showed arrival times for certain [...]

Transit Information

Better signs, better information arrive on Marq2 corridor 

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Posted by Drew Kerr | Dec. 24, 2020

New real-time displays that promise to be more reliable were recently installed at some of the busiest bus stops in downtown Minneapolis. In all, 36 new LED displays were placed along the Marq2 Corridor, where customers board dozens of [...]

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