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Posts in Category: Light Rail

Awards Light Rail Safety Transit Police

Super Bowl Security efforts gain national acclaim 

| Tuesday, June 12, 2018 2:20:00 PM

U.S. Bank Stadium Station, shortly before Super Bowl LII.Efforts to safely transport thousands of Super Bowl fans were recognized last week by the American Public Transportation Association.

APTA presented Metro Transit with a Gold Award for Rail Security on Sunday during an awards ceremony in Denver, Colo. The awards were part of APTA’s International Rail Rodeo activities.

The award reflects the extraordinary efforts Metro Transit put forward on gameday and during more than a week of pre-game festivities.

To maintain a secure perimeter while still allowing fans to take light rail to U.S. Bank Stadium, ticket holders who took light rail on gameday were pre-screened at light rail stations – a first for the event.

Metro Transit also played a key role in event preparations, hosting table top drills and exercises and coordinating with more than 75 law enforcement agencies.  

The preparations helped Metro Transit overcome multiple last-minute challenges, including snow, system and light rail vehicle failures and a civil disruption on the Green Line.

More than 210,000 additional rides were taken over more than a week's worth of Super Bowl events, leading the Green and Blue lines and the Northstar Commuter Rail Line to their highest-ever January ridership totals.

The award comes just weeks after APTA presented Metro Transit with a Certificate of Merit at its Bus Safety & Security Awards. The award recognized efforts to improve safety through repeated and enhanced operator training.

Light Rail Safety

Train operator keeps Rail Rodeo crown 

Posted by Drew Kerr | Wednesday, April 25, 2018 12:46:00 PM

Metro Transit Train Operator Bill Morris in the cab of a light rail train. After finishing Metro Transit’s Rail Rodeo last Saturday, train operator Bill Morris felt pretty good about his performance.

He had reason to be confident: For the second year in a row, Morris earned the best score in the annual skills competition.

“I knew it was just a matter of how well the other operators had done,” said Morris, who has been a train operator since 2012. “Unlike last year when I was actually surprised that I won.”

Morris will now represent Metro Transit at the American Public Transportation Association’s International Rail Rodeo in Denver, Colo., in June.

Joining him will be fellow operator and relief instructor Paul Gillespie who finished second in the Rail Rodeo. Train operator Peter Mooers finished third.

Morris and Mooers participated in the 2017 International Rail Rodeo, finishing in fourth place.

The local and international competitions include written exams and observations of operators in action. This year’s Rail Rodeo included a new test in which operators had just a few minutes to figure out why a disabled train wouldn’t move.

Morris said he’s looking forward to representing Metro Transit in Denver and competing in future agency Rodeos. And while he's been successful, he's not taking anything for granted. 

“The competition is fierce. Any of our operators can step up,” he said. “I’m not going to take this lightly and will continue to work hard.”

Metro Transit’s annual Bus Roadeo​ has been scheduled for Sept. 15-20 and will be held in the Como Avenue parking lot at the State Fairgrounds. 

Last year’s Roadeo champion, Heywood operator Jack Berner, #8927, will compete this May in the APTA Roadeo in Tampa, Fla. 

Bus Light Rail

Metro Transit applauded as "the only way to get around" in historic blizzard 

| Sunday, April 15, 2018 9:43:00 AM

A Metro Transit operator picks up Route 64 customers in St. Paul during a blizzard on Saturday, April 14, 2018.More than a foot of snow fell across the Twin Cities on Saturday, bringing the region its first blizzard in 13 years and snowfall totals not seen in more than three decades. The rare April weather led the Twins to call off a pair of home games, a temporary closure of the Minneapolis-St. Paul International Airport and hundreds of crashes on area roadways. 

Metro Transit’s buses and trains stayed on the move, however.

“Our operators, maintenance staff, supervisors, police and many others banded together in the face of extraordinary circumstances,” General Manager Brian Lamb said. “Their efforts were essential to allowing those who had to travel the ability to do so safely.”

Not that there weren’t some challenges along the way.

Around 200 buses were rescued after becoming stuck over the course of the day and on Saturday evening. Light rail trains faced some delays as rail lights and signals were obscured by the fast-falling snow. At the worst point, seven bus routes were on snow detour and 75 percent of buses were significantly delayed. 

Even so, customers applauded the effort to maintain service.

"The bus driver saved my entire evening," said Minneapolis resident Kris Millner, who rode the bus home from work Saturday evening. "Once onboard, we passed 10 stuck vehicles, including trucks and semis. While slipping from time to time, this man had everything under control. He never had a severe setback...he was my personal hero tonight."

"Our bus driver was just great and incredibly helpful with our questions!" said another customer who took Route 4 on Saturday evening. "I cant believe how positive and kind he was in the middle of a snow storm."

If you witnessed Metro Transit staff going above-and-beyond, please give us a call or submit a commendation online

Crews are now out clearing snow as quickly as possible. Here's a refresher on how snow removal is prioritized

Stay up-to-date on any additional service impacts by by signing up for Rider Alerts or by following us on Twitter or Facebook.

Photo by Metropolitan Council photographer Jeff Syme. 

Bus Community Light Rail

Taking time to say thanks on Transit Driver Appreciation Day 

Posted by Drew Kerr | Friday, March 16, 2018 12:45:00 PM

Metro Transit’s 1,600 bus and train operators received extra kudos this week as supporters celebrated Transit Driver Appreciation Day.

Transit Driver Appreciation Day got its start in 2009, when a group of riders in Seattle, Wash., wanted to show support for their operators. It has historically been celebrated on March 18, the date the first known bus service is believed to have been offered, in 1662 in Paris, France (in the Twin Cities, auto owners began charging for rides as early as 1915, a business that soon gave rise to the area’s first bus services).

Today, Metro Transit is among many transit agencies that pause to recognize their operators for their service.

In addition to the messages of appreciation, The Current helped recognize Transit Driver Appreciation Day this year by devoting its morning Coffee Break to transit-themed songs. The playlist included The Hollies “Bus Stop” and The Replacements “Kiss Me On The Bus” (find more "essential transit tunes" on CityLab).

General Manager Brian Lamb, Council Chair Alene Tchourumoff, and several Council members also took time to personally thank operators. 

Thanks to everyone who helped us celebrate and remember, operators can be commended for their service any time. Let us know what you love about your operator by submitting a commendation online or by calling 612-373-3333.

Don’t know their name? We can identify the operator with their driver number, found on the uniform sleeve, vehicle number, and information about where and when you rode.

Learn more about some of Metro Transit's bus and train operators through our "Know Your Operator" series. Also, we’re hiring bus operators. Just saying.

Here’s a small sampling of shout-outs from social media:

Bus In the News Light Rail METRO Blue Line METRO Green Line

Super Bowl festivities boost ridership 

Posted by Drew Kerr | Friday, March 09, 2018 2:30:00 PM

Super Bowl festivities provided a notable ridership boost earlier this year.  

The Green and Blue lines and the Northstar Commuter Rail Line each saw their highest-ever January ridership totals and nearly 210,000 additional rides were taken over more than a week’s worth of Super Bowl events.

Super Bowl festivities began on Friday, Jan. 26 and continued through gameday, Sunday, Feb. 4. Ridership on those dates increased about 12 percent measured against comparable dates.

Ridership was boosted in part thanks to extra service that was offered to Super Bowl festivities. More than 17,500 rides were provided to and from downtown Minneapolis from area Park & Rides where special express bus trips were offered. 

Fares collected during the 10-day period offset the cost of the extra service that was provided.

In all, nearly 6.4 million rides were provided in January, including more than 1 million Green Line rides, nearly 823,000 Blue Line rides and close to 67,000 Northstar rides.

“Going into the Super Bowl, we felt like the months of preparation had us ready to show the world how a first-class transit system contributes to the success of this international spectacle,” said Metro Transit General Manager Brian Lamb. “Looking back, we proved to hundreds of thousands of fans, visitors and everyday riders that our system and employees were more than a contribution. We were essential to the success of our region during all of Super Bowl 52’s events.”

> WCCO: Inside Metro Transit's unprecedented Super Bowl plan

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