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Rider's Almanac Blog

Posts in Category: From the GM

COVID-19 From the GM

Commitment to continual improvement will not be short-lived 

Posted by Drew Kerr | Wednesday, August 11, 2021 9:41:00 PM
A message from General Manager Wes Kooistra In a few short weeks, service on several express routes serving downtown Minneapolis, downtown St. Paul, and the University of Minnesota will be restored or expanded. We’ll also begin running light [...]
Bus COVID-19 Express Bus From the GM

Service changes are another step forward in our effort to serve you better 

Posted by Drew Kerr | Tuesday, July 6, 2021 7:58:00 AM
From General Manager Wes Kooistra Since the start of the pandemic, many of our commuter-oriented routes have been suspended or offered fewer trips than usual. Today, as more people begin returning to their offices, we are preparing to [...]
From the GM

Greeting 2021 with renewed resolve 

Posted by Drew Kerr | Thursday, January 7, 2021 11:45:00 AM
A message from General Manager Wes Kooistra At Metro Transit, we greet each new year resolved to better serve our customers and our community. Despite all the challenges we face, this year is no different. In fact, there’s a lot to look [...]
Bus From the GM

Focus on reliability and travel times brings big benefits 

Posted by Drew Kerr | Friday, October 12, 2018 1:36:00 PM
From General Manager Brian Lamb When we ask transit riders what they want from us, we usually get a simple answer: They want us to show up on time and to get them to their destination as safely and quickly as possible. Bus-only shoulders, [...]
Accessibility Bus From the GM

Accessibility improvements ensure system works for everyone 

Posted by Drew Kerr | Thursday, July 26, 2018 12:38:00 PM
From General Manager Brian Lamb As an organization, we talk a lot about how important transit is to providing access to opportunity. That’s particularly true for people with disabilities who rely on transit to live a full and independent [...]
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