Rider's Almanac Blog

Posts in Category: From the GM

From GM Lesley Kandaras From the GM Safety Safety and Security Action Plan

Listening Sessions Tour: Invaluable conversations help shape public safety on transit, service  

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Posted by | Sep. 3, 2024

Thank you to everyone who shared valuable feedback with leaders during our second Listening Sessions Tour (August 16-26, 2024). At each stop along the way, we heard valuable feedback about our ongoing efforts to improve public safety on transit. [...]

From the GM

From the General Manager: Help us show more people what we have to offer   

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Posted by Drew Kerr | April 10, 2024

If you’re reading this, chances are you’re already riding transit at least somewhat regularly. But there are a lot of people in our region who haven’t been on transit lately, if ever. In a recent regional survey, just 43% of those familiar [...]

From the GM

Service reductions reflect commitment to reliability, not resignation  

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Posted by Drew Kerr | Dec. 2, 2022

From General Manager Wes Kooistra On December 3, we’ll celebrate a major milestone in our effort to create a stronger regional network of Bus Rapid Transit and light rail lines. The opening of the METRO D Line is an especially big step [...]

Bus From the GM Light Rail

Service changes reflect commitment to reliability 

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Posted by Drew Kerr | Aug. 5, 2022

From General Manager Wes Kooistra Reducing service is never easy, especially when ridership is growing and we know how helpful it would be to put more buses and trains out into the community. But to protect the reliability of our service [...]

From the GM

Sometimes providing a reliable service requires difficult choices 

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Posted by Drew Kerr | Nov. 2, 2021

From General Manager Wes Kooistra While the pandemic has reduced ridership, we’ve continued to keep buses and trains running so people can use transit to get where they need to go. However, like many transit agencies, we are facing a [...]

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