Skip to main content For screen readers, our previous mobile pages might be more easily navigated while we continue to improve the accessibility of our website.

 
Bus In the News Light Rail METRO Blue Line METRO Green Line

Super Bowl festivities boost ridership 

Posted by Drew Kerr | Friday, March 09, 2018 2:30:00 PM

Super Bowl festivities provided a notable ridership boost earlier this year.  

The Green and Blue lines and the Northstar Commuter Rail Line each saw their highest-ever January ridership totals and nearly 210,000 additional rides were taken over more than a week’s worth of Super Bowl events.

Super Bowl festivities began on Friday, Jan. 26 and continued through gameday, Sunday, Feb. 4. Ridership on those dates increased about 12 percent measured against comparable dates.

Ridership was boosted in part thanks to extra service that was offered to Super Bowl festivities. More than 17,500 rides were provided to and from downtown Minneapolis from area Park & Rides where special express bus trips were offered. 

Fares collected during the 10-day period offset the cost of the extra service that was provided.

In all, nearly 6.4 million rides were provided in January, including more than 1 million Green Line rides, nearly 823,000 Blue Line rides and close to 67,000 Northstar rides.

“Going into the Super Bowl, we felt like the months of preparation had us ready to show the world how a first-class transit system contributes to the success of this international spectacle,” said Metro Transit General Manager Brian Lamb. “Looking back, we proved to hundreds of thousands of fans, visitors and everyday riders that our system and employees were more than a contribution. We were essential to the success of our region during all of Super Bowl 52’s events.”

> WCCO: Inside Metro Transit's unprecedented Super Bowl plan

Bus In the News Light Rail METRO Blue Line METRO Green Line

Rail lines set records as Metro Transit ridership tops 81.9 million in 2017 

Posted by Drew Kerr | Thursday, January 25, 2018 3:00:00 PM

A record number of light rail and commuter rail rides were taken in 2017 as Metro Transit’s annual ridership topped 81.9 million. 

Metro Transit has provided more than 80 million rides in each of the past seven years, sustaining the highest ridership the agency has seen in three decades. Average weekday ridership in 2017 was 264,347. 

“Last year’s strong ridership underscores just how many people across the region are relying on us to get them safely to and from work, school and many other destinations,” Metro Transit General Manager Brian Lamb said. “On behalf of everyone at Metro Transit, I’d like to thank all those who are placing their confidence in us and making transit a part of their lives.”

The 2017 ridership total includes a record 13.1 million rides on the METRO Green Line, which has seen ridership grow every year since its 2014 opening and had its highest single-day ridership ever on Aug. 31, 2017. Nearly 10.7 million rides were taken on the Blue Line, breaking the previous record set in 2015. 

Ridership on the Green Line increased about 3.5 percent compared to 2016, while Blue Line ridership increased nearly 4 percent. 

Nearly 794,000 rides were provided on the Northstar Commuter Rail Line, a nearly 12 percent increase over 2016. Last year’s Northstar ridership broke a record set in 2013. 

Metropolitan Council Chair Alene Tchourumoff announced the ridership records in her State of the Region address on Thursday

“Congratulations and thank you to all our Metro Transit employees who play a role in providing a service that people across this region use in record numbers. This is yet another reminder that we do truly have one of the best transit systems in the nation,” said Chair Tchourumoff.

“2017 was a trifecta for our rail lines in the metro,” Hennepin County Commissioner Peter McLaughlin said. “With gas prices hovering at $2.50 per gallon, all three of our rail lines – Green, Blue, and Northstar – set ridership records. These three rail lines now constitute 31 percent of all rides on Metro Transit. This is another piece of strong evidence that rail investment is good for the Twin Cities.”

Systemwide, ridership remained essentially flat compared to 2016. 

Metro Transit provided more than 57.3 million bus rides in 2017, including more than 1.5 million rides on the A Line. Average weekday ridership in the A Line corridor has increased by about one-third since the rapid bus line opened. 

“The A Line is a prime example of the investments this region needs,” said B Kyle, president & CEO of the Saint Paul Area Chamber of Commerce. “Bus rapid transit is an integral part of the system, which we know the vast majority of people are using to get to work or school. Every day I hear from our business members how critical transit investments are to their ability to attract and retain talent.”

“Our region needs to keep the momentum we’re seeing with these ridership records,” said Jonathan Weinhagen, president & CEO of the Minneapolis Regional Chamber of Commerce. “Continuing to maintain and improve our regional system will pay huge dividends for everyone, not just the business community. We’ve reached a tipping point where maintaining the status quo means we’re falling behind our peer regions. It’s time to double down on transit investment.”

Total bus ridership declined about two percent. The decline mirrors a national trend attributed in part to low gas prices. Ridership losses were greatest during off-peak hours and on routes that were detoured off Nicollet Mall during construction. 

  2017 Ridership 2017 Average Weekday Ridership

Bus

55,751,961

184,736

Green Line

13,142,163

40,554

Blue Line

10,668,832

31,510

A Line

1,570,670

4,727

Northstar

793,796

2,819

Total

81,927,422

264,347

 

Learn more about Metro Transit's 2017 accomplishments

In the News METRO Blue Line

Northern Spark brings virtual reality experience to Green Line 

Posted by jennasbennett | Friday, June 09, 2017 2:24:00 PM

With events spread throughout the Green Line corridor, light rail will play a major role in this year’s Northern Sparks arts festival.

That’s especially true for CHAOS ON THE GREEN LINE, one of 70 public art pieces that will be featured during the all-night festival that begins on Saturday, June 10, and continues through sunrise the following morning. 

CHAOS ON THE GREEN LINE invites participants to don a virtual reality cardboard viewer while riding between Snelling Avenue and Lexington Parkway. It is believed to be the world’s first virtual reality experience using public transit.

“As the train rolls by, the world as you know it will fall away from view and be replaced by a whole new world we’ve created – one affected by climate change,” said Todd Boss, executive and artistic director at Motionpoems.

Boss created the experience with help from dozens of animators and creatives from local agencies like Pixel Farm, Manufacture, Egg Creative and Fallon Worldwide.

The GPS-activated visuals reflect Northern Spark’s “Climate Chaos, People Rising” theme, which encourages people to a radically climate-altered world and actions they can take to reduce their environmental impact. 

Boss said the experience is more poetic than blunt, but that he hopes the impact will still be plenty powerful. “I don’t know that it will change people’s minds but I do think it will touch them and stir a lot of emotions and thoughts the way good art should,” he said.

Story circles, group weaving, a film festival and a night market in the Little Mekong cultural district are among the many other planned activities. Activities will be focused around several Green Line station areas, including the U.S. Bank Stadium, West Bank, East Bank, Snelling Avenue, Lexington Parkway, Western Avenue and Union Depot stations.

A light rail train that was wrapped in custom-designed artwork promoting the event will also be in service throughout the evening.

Eventgoers can ride free on all buses and trains during the event using a downloadable pass available on the event website. Green Line trains will run at least every 30 minutes throughout the evening. 

To learn more about Northern Spark or download a free ride pass, visit 2017.northernspark.org.

Bus Carpool Community In the News Minneapolis Rider Profile Rideshare

Awards recognize sustainable transportation leaders 

Posted by jennasbennett | Thursday, May 04, 2017 9:51:00 AM

Beth Reissenweber, far right, with colleagues from Augsburg University at the 2017 Commuter Choice AwardsWhen Augsburg University began building its new Hagfors Center for Science, Business, and Religion in 2015, the college lost about 20 percent of the 1,000 parking spaces at its West Bank campus.

The sudden loss in parking led Beth Reissenweber, the school’s Vice President for Finance and Chief Financial Officer, to take an active role in promoting a culture that placed sustainable transportation options ahead of driving.

To set the tone, she began commuting from Edina on Route 578.

“I thought it was really important to lead by example,” Reissenweber said. “I wanted to inspire others at Augsburg to try transit so I gave up my heated parking and started taking the bus.”

Reissenweber, also contacted Transit for Livable Communities and Metro Transit to create learning opportunities for her staff, including a light rail tour, Nice Ride bike rental education, and carpooling classes.

“Once construction started, we changed how we talked with our employees about commuting,” she said. “Instead of leading with parking options, we started leading with transit and multi-modal commuting options as the preferred method to get to work.”

Reissenweber moved the needle at Augsburg so quickly that she was recognized at Metro Transit’s annual Commuter Choice Awards last month with an honorable mention in the individual category. Augsburg won in the employer category.

Reissenweber attended last year’s awards to learn how to create a transit-friendly campus, and said she was delighted to come back a year later as a winner.

“I feel proud to be recognized for my small part in a huge undertaking for the college, and Augsburg’s award is a wonderful reinforcement of our passion to make a positive impact in our community,” she said.

The Commuter Choice Awards also celebrated efforts by several other building owners, employers and organizations that have supported sustainable transportation.

Among the other recipients were the Minnesota Orchestra, which offers discounts to bicyclists, and the building managers at the Minneapolis Grain Exchange, which built a fitness center and bike storage area to encourage active commuting.

The awards were presented by Metro Transit in partnership with regional Transportation Management Organizations, including Commuter Services, Move Minneapolis and St. Paul Smart Trips. A panel of Twin Cities transportation experts and thought leaders evaluated the entries and selected the winners.

While Reissenweber was thrilled with the recognition, the real rewards have come from her experience using transit.

“I walk more, I feel more connected with my community, I save money, I’m less stressed, I’m helping the environment and I can multi-task while I get to work,” she said. “It’s such a win-win."

Photo: Beth Reissenweber, far right, with colleagues from Augsburg University at the 2017 Commuter Choice Awards


2017 Commuter Choice Award Honorable Mentions & Winners

 

Building Owner/Management Company

Winner: Minneapolis Grain Exchange, Inc. 

Minneapolis Grain Exchange, Inc built a new, state-of the-art fitness center with showers, changing facilities, and lockers. The new facilities complement the 700 square foot secure bike storage room; both the tenant businesses and their employers have found both amenities to be critical to the adoption of active commuting to the building.

Honorable mentions: McGough Facility Management/Butler Square and Wells Fargo

Commuter Benefits Coordinator

Winner: Brian Nelson, Best Buy

Brian Nelson led the expansion of commuter benefits at Best Buy stores across the country, providing access to pre-tax transportation accounts for all employees. Additionally, he oversaw the installation of electric vehicle charging stations at the corporate campus and established an official training for teleworkers.

Honorable mention: Samantha McKeough, HealthPartners

Employer

Winner: Augsburg University

Augsburg University lost a significant amount of parking for a construction project and employed a multi-tiered approach that engaged the campus community at all levels to change perceptions about transportation. Campus leadership implemented a broad set of proven travel demand management strategies which have led to a 76 percent increase in Metropass users along with noticeable growth in carpooling and bicycling.

Honorable mentions: Mall of America and Minnesota Literacy Council

Government Entity

Winner: Stop for Me Campaign

The Stop for Me Campaign was a yearlong collaboration among St. Paul neighborhood organizations, advocates, and police, working together to encourage safer, more courtesy driving behavior at intersections, crosswalks, and parking lots. Together the group held 60 crosswalk events during 2016 to raise awareness and improve pedestrian safety.

Individual

Winner: Marc Berg, Friends of the Downtown Minneapolis Bicycle Center

Marc Berg is founder of Friends of the Downtown Bicycle Center, sharing his vision for a public bike center in downtown Minneapolis with a many stakeholders and potential allies in the community. He has also organizing community support for bicycle facilities in St. Louis Park and is a volunteer with the Minneapolis Bicycle Coalition.

Honorable mentions: Beth Reissenweber, Augsburg University and Nick Wright, Minnesota Life College

Organization

Winner: Minnesota Orchestra

The Minnesota Orchestra established the Bike to Orchestra Hall program, which offers a special 50% discount to future concerts to anyone who shows their gear at the Box Office. The program serves as an audience development effort that encourages people to come as they are and enjoy music comfortably.

Honorable mention: Minnesota Life College

Commuter Choice Awards

Fares In the News

Wilken recognized with Distinguished Career Award 

| Wednesday, October 19, 2016 3:11:00 PM

Revenue Operations Supervisor Bill Wilken was recognized this week with the Minnesota Public Transportation Association’s Distinguished Career Award.Revenue Operations Supervisor Bill Wilken has seen quite a few changes since he began his career cleaning buses more than 40 years ago.

Many of them were of his own making, too.

After transferring to Sales Operations in the early 1980s, Wilken led the opening of the original Minneapolis and St. Paul service centers, the conversion to electronic fare payments, set up the Metropass program and launched Metro Transit’s original online store. 

He has also helped simplify fare products, expand Metro Transit’s retail outlets, introduce Go-To Cards and shepherd multiple fare increases (regular adult fares were just 30 cents when Wilken’s career began; today, adult fares start at $1.75).

For his efforts, Wilken was recognized this week with the Minnesota Public Transportation Association’s Distinguished Career Award. The award was presented at MPTA’s annual conference in Rochester.

“As much as I appreciate this award and as grateful I am for it, the greatest reward I have is the thank you I get from customers that we serve,” Wilken said in accepting his award.

Nick Eull, senior manager of Revenue Collections, nominated Wilken for the award. It’s not only Wilken’s effectiveness as a change agent that makes his career stand out, he said.

“Through all of this change and advancement of technology, Bill’s mission has always been the same – make it easy to pay the bus, and later train, fare, and treat those funds with respect,” Eull said. “From that goal he’s never wavered.”

Wilken said he’s been fortunate to work alongside many talented individuals. Beyond having a strong team, he said he’s found success by committing to process improvement, understanding what customers want and having clear goals.

“When I started, most fares were paid in coin,” Wilken said. “Today, we offer a whole host of prepaid transit fare programs. This evolution was achieved through the process of continual improvement with help from dozens of people.”  

More recently, Wilken has played a leading role in planning for and coordinating fare sales and crowd management at Target Field, U.S. Bank Stadium and TCF Bank Stadium.

Wilken lives in Chanhassen with his wife Marcia. Outside of his work, his hobbies include disc golf and flying. Wilken also ran a marathon at age 60 and has earned a red belt in Taekwondo.

The last Metro Transit employee to receive MPTA’s Distinguished Career Award was Maintenance Manager Silas Sharp, who retired earlier this year. Sharp was honored in 2013.

    > Awards and Recognition

Page 1 of 7 1 2 3 4 5 6 7 > >>

Skip footer navigation

CONTACT US
FOLLOW US ON: