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Do you need to get out of the cold?

When temperatures fall below zero, we ask transit employees to be extra vigilant in looking for people who may need assistance.  

As always, drivers and other frontline staff who see anyone who appears to be in danger are encouraged to report this to dispatchers who can coordinate response efforts. Police officers may be able to assist with transport if needed.  

If you need help or see someone in danger, please call 911 or use emergency call buttons at light rail and bus rapid transit stations to seek assistance.  

Those who need shelter are encouraged to use transit to access county resources (below) or other providers, and those who need a warm place to stay will not be turned away if they are unable to pay a fare.

We do not waive fares or encourage the use of buses, trains, or transit facilities as shelter during extreme cold.  


County resources

Hennepin and Ramsey counties have Winter Warming Spaces available for anyone who needs them. All spaces are served by Metro Transit routes.

Hennepin County offers several warming spaces, including all county libraries.
Open during daytime hours. There are also emergency overnight shelter options.
Get details and hours

Ramsey County offers three warming space locations, with snacks, blankets, and coffee.
Open overnight (9:30 p.m. to 6:30 a.m.)
Get details and hours