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Website or Mobile App

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Complete this form to report an issue with Metro Transit’s website or mobile app. Please be as complete as possible so that we can diagnose and fix the issue quickly. Uploading screen shots of the issue or error message will help our programmers to identify the source of the issue. Please include either an email or phone number so we can contact you if we need more information to diagnose the issue.

* = Required Field

Technical information
Include brand and model
Include version
Include browser name and version. If using the mobile app, please identify version.
Your information
Include if this is an account issue or if you're using the mobile app.
Format: xxx-xxx-xxxx
Please provide as much detail as possible, including the steps you took that resulted in the issue so we can recreate it. Upload a screen shot to help staff diagnose the issue.
File type can be gif, jpg, jpeg, png or pdf. The maximum file size for jpg/jpeg files is 10mb. The maximum file size for gif, png and pdf is 4mb.