Friday, January 07, 2011 10:39:00 AM
On Aug. 6, 1979, Ted joined Metro Transit as a bus operator at the now-closed Snelling Garage in St. Paul. He ended his career teaching new bus operators the driving and customer service skills he honed over his 31 years at Metro Transit. He transferred to the Instruction Center in 2006 where he administered Class A and Class B driving tests to operator-candidates on behalf of the State of Minnesota. He was certified as an instructor for two internationally recognized programs: Transit Ambassador (a course on customer service and customer communication) and Smith System (a defensive driving class for professional operators). He retired on Jan. 7, 2011.