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Rider's Almanac Blog

Bus Transit Information

Texting to find the NexTrip

Posted by Drew Kerr | Tuesday, October 27, 2015 10:43:00 AM

Text messaging has been added as another way to access NexTrip, the service that provides predicted real-time bus and train departure information.

Here's how to receive a text message with the predicted departure times of the next four trips at a particular stop:

1. Find the stop number using the Interactive Map or the “Stops and Stations” page. New bus stop signs being installed systemwide also include stop numbers.

2. Send a text message to the short-code 27299 with the letters “mt” followed by the stop number (for example, “mt12345”). Route-specific information will be delivered by adding a space and the route number to the end of the message (for example, "mt12345 17”, would return results only for Route 17).

3. Get results instantly!

NexTrip originated in 1989 as a call-in service known as “BusLine.” Predicted real-time departure information became available online around a decade ago.

Today, NexTrip information is available by phone (612-373-3333), on Metro Transit's mobile website and through several apps. NexTrip information is also displayed on digital signs at all light-rail stations and more than 100 bus boarding locations.​

In 2015, customers requested NexTrip information through Metro Transit’s website nearly 84 million times — more than double the number of requests made in 2012.

“NexTrip is an empowering tool that gives customers greater confidence and the ability to plan trips on the spot,” Transit Information Project Coordinator Laura Matson said. “Adding the text feature responds to requests we received from customers and makes this tool even more accessible.”

    > Stay in the know with NexTrip

    > Installation of new bus stop signs continues