The winter season is upon us. Here are some tips that can help make your ride more comfortable.
Riding the bus
Take an earlier trip.
Buses move only as quickly as traffic allows. If there is snow or ice, consider taking an earlier bus to ensure that you arrive at your destination on time.
Play it safe.
Buses may slide on snow as they approach the curb. Stay on the curb until the bus comes to a complete stop.
Especially on dark winter mornings, it’s important that you make yourself visible to an approaching bus. Wear light-color clothing. Signal your presence with a small blinker light or flashlight.
Bus steps become slippery from snow. Kick the snow from your shoes before stepping on the bus. Use the handrails and take your time.
Although the ride will be warm, your trip to and from the bus stop may not be. Put on an extra layer – even a short wait at your stop can be dangerous if you’re not dressed for the weather. If the temperature on your bus isn't right, please tell your driver so the problem can be fixed or reported to repair staff.
Don’t blame the driver.
If your bus is late, remember that your driver is doing his or her best to make sure you arrive at your destination despite bad road conditions.
Get to know Show My Bus.
When buses are delayed, see when your next bus is coming with the “Show My Bus” feature in NexTrip! If using Metro Transit's app, go to the menu and select Trip Tools, then NexTrip. Use the Find Me feature or enter the route, direction of travel and stop. If you already know your stop number, simply enter it here. When NexTrip details appear, a link to “Show My Bus” will appear at the bottom of the screen. Learn more.
Know your route's winter weather detour.
When severe winter weather hits, we may be forced to implement detours on some routes. To learn if your route has been detoured, look for updates on Twitter (@MetroTransitMN) or Facebook (facebook.com/MetroTransitMN) or call 612-373-3333. It's helpful to know your route's winter weather detour in advance. Get details at metrotransit.org/snow.
If winter weather affects bus service, expect updates on this site, Twitter (@MetroTransitMN) and on Facebook (MetroTransitMN). You can also call 612-373-3333 (hours). Local radio and television stations will be updated on the status of service during storms.
Riding the train
Although winter weather shouldn’t slow travel times for trains, consider taking an earlier trip to ensure timely arrival. Here are some other tips:
Be careful on the platform.
Especially during winter weather, walk slowly on the rail station platform and stay well away from the edge of the platform until the train stops completely.
Snowy floors can become slippery floors.
It’s a good idea to kick the snow from your shoes before getting on the train. Please don’t put your feet up on open seats – we want you to relax during your ride, but wet shoes or boots could leave a mess for the next customer.