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2014
| Saturday, March 01, 2014 10:06:00 AM

Bus Stop Coordinator

When Sheila Miller began as a bus operator in 1977, she thought it would be a temporary stay that would hold her over as she decided on a career path. Twenty years later, Miller had driven bus routes out of the old Snelling, Nicollet, old Northside, Heywood and Ruter garages. Miller said she enjoyed the variety, autonomy, seeing the sites and the feeling of being outdoors while still protected from the elements. She also collected some fun stories along the way – chasing a purse snatcher into a bar, hiking to the bus stop to get to work on the morning of the 1991 Halloween blizzard, driving the occasional tour group and reprimanding on-board smokers in the 70s and 80s. The job also led her to meet her long-time companion, Butch Vickerman, who also worked at Metro Transit. Looking for a change of pace, Miller applied to become Metro Transit’s first Bus Stop Coordinator. To her pleasant surprise, she got the job. “It was the only other job I looked at and the only other job I applied for so it was probably meant to be,” Miller said. As Bus Stop Coordinator, Miller organized and maintained a list of the region’s bus stops, keeping up with quarterly service changes, new routes, temporary detours and other issues that led stops to be added, re-located or eliminated. As a former driver, Miller was also a vocal advocate for providing operators access to restrooms whenever possible. Miller retired in March 2014 with 38 years of service. In retirement, she plans to spend time traveling, sewing and supporting her favorite causes. She will also spend more time her many grandchildren and great grandchildren. “It’s (working at Metro Transit) become my life,” Miller said. “I have a big family, but this has always been my other family."

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