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2016
| Monday, January 11, 2016 1:27:00 PM

Dispatcher

Sharyn Basso was working full-time in retail when she saw an ad for part-time bus operators and realized she could earn the same amount of money while having more time to spend with her two children. So she made the switch, becoming one of the Metropolitan Transit Commission’s first part-time operators. Having some previous experience driving her then-husband’s semi-truck, she transitioned easily. “I could relate to the size, which helped,” she said. “I wasn’t afraid, but it was kind of exciting and very different.” Basso’s confidence grew behind the wheel and she eventually moved back into a full-time role. She ultimately spent 31 years as an Operator and Dispatcher. Her career began at Shingle Creek (now the Martin J. Ruter Garage), where she drove the Route 10 bus she’d grown up taking to school. She also spent time at the Heywood, Old Snelling and East Metro garages. Basso spent the last eight years of her career at South Garage, where she worked as a Mark-Up Dispatcher ensuring operators were in place to cover all the day’s assignments. Basso said she enjoyed driving, particularly in spring and fall, but was drawn to the Dispatcher role by a close friend who showed her the ropes. As an extraboard driver, she also knew what it was like to be on the other side. “I wanted to use my knowledge to help other drivers,” she said. Basso thrived in the role, enjoying the constant variety and challenges that came each day. That activity, she said, is what she’ll miss most about working at Metro Transit. Even so, she is looking forward to having less on her plate in she plans on doing is sleeping until she wakes up. After that, she said, “I’m just going to do what comes.”

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