Respect the Ride
Learn the rules that make riding transit a good experience for everyone!
Read Metro Transit's full Customer Code of Conduct here.
Clean as you go
Take pride in your ride by taking your trash with you!
Adjust your volume
Keep your vocal volume soft and your calls short so you won’t disrupt or distract others.
Power down, don't power off
Feel free to rest your eyes but your fare does not include a bed across multiple seats.
Smoking is a system failure
Smoking and e-cigarettes are not allowed in shelters, on platforms or on vehicles.
Language for all makes and models
Keep the experience enjoyable for riders of all ages and stages by avoiding bad language!
Mute your external speakers
Playing music, podcasts or games quietly on earbuds and headphones is the proper protocol.
Make it fit
Your fare entitles you to one seat. Always sit in an interior seat if available and keep your legs, body or bags limited to your single space.
Move when you can
Be respectful when riding by giving up your seat to senior, disabled or pregnant customers.
Maintenance should be done at home. Avoid clipping nails, applying make-up, polishes or scents.