Heading back out to work, school, or other events? We’re here for it.
Metro Transit is ready whether you’re going back into the office, commuting to school, or doing whatever in your life is important.
Safety is our first priority
We’re following state and public health guidance on reducing the spread of COVID-19. By federal mandate, masks are still required – even if you are vaccinated – while riding transit. Please follow these other common-sense measures: Wash your hands frequently or use hand sanitizer, please stay home if you are ill, and keep a safe distance from other customers and drivers. Get vaccinated as soon as you can.
Here are answers to your frequently asked questions
We know you have questions about what we're doing to keep you safe, and we've got answers. For details, check these Frequently Asked Questions.
Here’s what to expect when you’re onboard
COVER IT UP
By federal mandate, masks are required for all customers while on public transit. Children under age 2, or anyone with a disability who cannot safely wear a mask for reasons related to the disability are exempt.
Those who fail to comply may be subject to police enforcement.
SPACE IT OUT
While capacity limits are no longer in effect, it's a good idea to spread out when possible on buses and trains and at stations and stops.
IN THE FRONT, OUT THE BACK
Those who are able should leave buses through the back door to increase social distancing. It also eliminates crowding at the front of the bus.
KEEP IT CLEAN
Buses and trains are sanitized daily – every surface, every time. We use CDC-approved disinfectants with each cleaning.
We're also upgrading the air filters to improve circulation on light rail vehicles.
MAKE IT TOUCH-FREE
Metro Transit encourages customers to avoid touching the farebox or card reader by paying with a touch-free Go-To Card or the Metro Transit app. Coins, tokens, dollar bills and passes are still accepted.
IT’S EVERYONE’S RESPONSIBILITY
It’s important for Metro Transit employees and customers to work together to limit the spread of COVID-19. We’re In This Together!
Do your part
- Practice good hygiene. Wash your hands frequently or use hand sanitizer. Cough or sneeze into a tissue or a sleeve (and don’t leave anything behind, please).
- Stay home if you are sick. If you are showing symptoms or suspect you might have been exposed to someone with COVID-19, don’t ride until you have consulted with a medical professional. COVID-19 testing is readily available and, in many cases, free.
For the latest information on Minnesota's response to COVID-19, visit mn.gov/covid19.
Other things we’re doing
- Joining transit peers to learn more. We’re part of the American Public Transportation Association’s Health & Safety Commitment, pledging to work together to follow industry best practices for a safer ride.
- Safeguarding and supporting staff. As we ask customers to avoid transit when they are ill, we also ask all our employees to be vigilant about their health and the health of those around them. All transit employees must be vaccinated or take weekly tests to confirm their safety to work.
- Listening. If you have ideas about how we can do better, please tell us – we’re listening.
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