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Christina Morrison
Project Manager
Metro Transit
BRT/Small Starts Project Office
brtprojects@metrotransit.org
612-349-7690

Max Holdhusen

Community Outreach and Engagement
max.holdhusen@metrotransit.org
612-719-7065 mobile

 

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Transit Information
612-373-3333

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Christmas Day

 

 

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METRO Orange Line - Frequently Asked Questions

What is BRT service?

Bus rapid transit - or BRT - is a package of transit enhancements that adds up to a faster trip and an improved experience.

  • Frequent service 
    Service so frequent you won't need a schedule, along with fewer stops than local routes
    so you'll be moving more of the time

    Train-like features
    You'll pay your fare before you get on for faster boarding and wait at enhanced stations

    Enhanced stations with more amenities
    Real-time departure signs so you'll always know when the bus is coming, enhanced maps and signage 

    Enhanced security
    Stations with cameras and emergency phones, fare enforcement by Transit Police and improved lighting

  • Specialized vehicles
    Unique, recognizable buses with wider aisles and additional doors so more people can get on and off easily

How is Orange Line service different from an express bus?

Orange Line station and other improvements will also benefit express bus routes in the corridor. There are no planned changes to these express routes. At many stations, a customer will be able to choose between express and station-to-station service based on the length of trip, destination and time of day. The Orange Line will be slower than a non-stop express trip over the entire 16-mile corridor. However, frequency and span of service will be greatly enhanced to destinations throughout the corridor, providing more options for people traveling in both directions, seven days a week.     

This graphic outlines how Orange Line provides a new service option, and is different from existing express and local routes. 

Why was I-35W selected for BRT?

I-35W is already Minnesota’s busiest commuter corridor, with 26 express bus routes, and one limited-stop route (Route 535) providing station-to-station service. There are about 14,000 daily bus riders on I-35W South. This existing, high demand led the Minnesota State Legislature to pass a 2003 bill which mandated that MnDOT study the feasibility of BRT on I-35W. In 2010, Highway BRT along I-35W was incorporated into the Metropolitan Council's 2030 Transportation Policy Plan. The Orange Line will significantly improve this route, while utilizing improvements that are already constructed and operating.

Read the I-35W Bus Rapid Transit Study report here.

What will be the frequency and service hours?

The Orange Line is expected to run every 10 minutes during rush hour and every 15 minutes during midday, evenings and weekends, with less frequent service in the early morning and late at night. During rush hour, express buses will supplement Orange Line service. 

What kind of features will stations have?

Orange Line stations will provide a comfortable, secure waiting space and a variety of customer amenities.

These features include:

> Bike racks
> Litter receptacles
> Information about the stop / route / system and neighborhood
> Real-time information signs
> Security cameras
> Emergency telephones 
> Station lighting
> Push-button heating
> Ticket machines for off-board fare purchase using cash or credit card,
or for recharging a Go-To Card

Will the Orange Line have Park & Ride facilities?

Yes. The Orange Line will serve two existing park & ride facilities at Highway 13 and Nicollet Avenue in Burnsville and at South Bloomington Transit Center, as well as a planned American Boulevard Park & Ride facility (up to 500 spaces). In the future, the Orange Line has the potential to be extended to Kenrick Avenue Park & Ride in Lakeville.

Will this new service replace any existing routes?

Yes. The Orange Line will upgrade and replace the route 535, but existing express routes will still remain. Although Orange Line service will not provide a one seat ride to Normandale Community College (NCC), travel to NCC will be enhanced. The frequency and reliability of service to NCC will increase with transfer opportunities at 98th Street and 76th Street. 

How much will it cost to ride the Orange Line?

The Orange Line will have the same fare as local bus and light rail. There will be no extra charge for the service.

When will construction begin? When will the Orange Line be open?

Based on the project’s current timeline, construction is scheduled to start in 2017. More information will be developed as the project progresses through design in 2015 and 2016. Orange Line service is expected to open in 2020. 

What will make the service rapid?

> Traveling in high-occupancy vehicle (HOV) MnPASS lanes saves time spent in congestion or at traffic signals. Making fewer stops will significantly speed up travel time. It will help buses stay better in sync with traffic flow.
> Low-floor buses and raised curbs at stations, plus wider bus doors and boarding from the front and back, will speed up boarding.
> Ticket machines will allow customers to purchase tickets before boarding. There’s no need to line up and wait at the bus farebox.

Will BRT vehicles have priority lanes?

Yes. Orange Line vehicles, like express bus routes, will use the high-occupancy vehicle (HOV) MnPASS lanes while on I-35W. Once downtown, Orange Line buses will use transit advantages on Marquette Avenue and 2nd Avenue. 

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