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November 3, 2016

Metro Transit introduces app, mobile payment option

Metro Transit's app allows customers to buy mobile tickets. An app introduced today by Metro Transit provides customers another way to board buses and trains – their smartphone.

The app includes a mobile ticketing feature that allows users to purchase fares in advance and to display their fares on their smartphone as proof of payment. A screen with a unique, animated image that can’t be replicated or used after time has expired indicates a valid fare. 

The app also includes some of Metro Transit’s most popular trip planning features. 

“The need to have a Go-To Card or the right amount of money ready to board is a challenge for new or infrequent riders,” Metro Transit General Manager Brian Lamb said. “Mobile ticketing eliminates that barrier, allowing people to buy and use fares in real-time.” 

The app will be available in iOS and Android formats and was developed in partnership with Portland, Ore.-based moovel. It is free to download. 

“moovel is excited to provide an intuitive mobile ticketing application that allows passengers to see real-time departure information and purchase tickets with just a few taps on their phone," moovel CEO Nat Parker said. “Designed to incorporate leading edge electronic payment technologies to make transit use more convenient for customers, the system will provide Metro Transit with a more efficient and secure fare collection platform.” 

Metro Transit’s app responds to the growing use of smartphones to access transportation services. Nearly three out of every four visits to Metro Transit’s websites are from mobile devices and 16 percent of fares are purchased online. 

Customers can also purchase fares at Metro Transit’s Service Centers, rail and rapid bus station and at bus fareboxes. More than half of Metro Transit’s fares are now paid with a stored-value Go-To Card or other automatic fare payment option. 

“Mobile ticketing is one of many ways to pay a fare, but it’s one that we believe will move transit up on the list of options people consider when choosing how to get around,” Lamb said. 

For more information on the Metro Transit app and mobile ticketing, including a How To video, visit metrotransit.org/app

Contact: Public Relations Manager Howie Padilla, 612-349-7089 or howie.padilla@metrotransit.org

Dowload high-resolution photos here

    > From the GM: Fare toolbox grows with introduction of new mobile app

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Metro Transit is an operating division of the Metropolitan Council, offering an integrated network of buses, light rail and commuter rail. In 2015, Metro Transit provided 85.8 million rides to customers in the seven-county metro region.   

moovel N.A. LLC, a part of moovel Group GmbH, enables seamless multimodal experiences and connected transit commerce through mobile applications. Led by CEO Nat Parker, moovel is headquartered in Portland, OR with a second office in Austin, TX. For more information, please visit www.moovel.com/US.

moovel Group GmbH was founded by Daimler AG, the maker of Mercedes-Benz, with the global mission to find solutions for the disconnected and ever-changing state of urban transportation and to discover how new technologies will affect the way we’ll move tomorrow.  For more information, please visit www.moovel-group.com.

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