Service changes will take effect on Wednesday, March 25, as Metro Transit continues to support efforts to slow the spread of COVID-19 while serving those who must make essential trips and who have no other options than to take transit.
The changes will lead to about a 40% reduction in service. In general, that means:
Review a full list of schedule changes here. The Trip Planner will reflect new schedules beginning Wednesday morning.
“We understand these changes will create inconveniences, but we also know that we must adapt to adequately address this public health emergency,” Metro Transit General Manager Wes Kooistra said. “These changes will also allow us to provide more reliable service as we focus limited resources on meeting our new schedules.”
Bus and light rail ridership has declined about 60% and Northstar ridership has declined about 90% as customers have responded to the call to stay home and to avoid using transit unless they have no other options. Metro Transit will continue monitoring ridership trends and add service to routes where additional service can help customers stay a safe distance from other customers and operators.
In addition to the adjustments, Metro Transit's Service Centers and the Customer Relations Lost & Found window closed on Monday, March 23.
Metro Transit police officers will continue to provide 24-hour service, working to provide security to Metro Transit riders, staff and facilities. Officers will continue to be present on platforms, around transit centers, and on buses and trains. Officers are also assigned to monitor live video feeds at station platforms and at select facilities to determine response levels and proactively focus on any areas of concern.
“I want our riders, our employees and the communities we serve to know that every decision we make is made in the interest of public health,” Kooistra said.
For the latest information visit metrotransit.org/health.