Customers can track the physical location of their anticipated bus or train in real time with a new feature called Map It!
The new feature can be accessed through Metro Transit’s website, as well as the agency's new app. A link to Map It! is included in the NexTrip section.
Like NexTrip, Map It! information is linked to unique stop number IDs, found through the Interactive Map or automatically with the GPS-based Find Me feature. A map with markers showing the location of at least one bus, as well as the route number and direction of travel, is then displayed for that particular boarding location. Locations automatically refresh.
Map It! was tested by around 50 customers who volunteered to provide input and was made available to all customers this week.
“We want to provide transit information in the way that customers want to see it, and this is one of those ways,” said Ben Rajkowski, Assistant Manager-Transit Information.
Map It! is part of a broader effort to improve Metro Transit’s NexTrip system, which provides predicted departure times.
In addition to the website and app, NexTrip is available through text message. NexTrip information is also displayed on digital signs at all rail and A Line stations and at select bus stops. There are ongoing efforts to improve NexTrip accuracy.
How to use Map It!
If using Metro Transit's app, go to the menu and select Trip Tools, than NexTrip. Use the Find Me feature or enter the route, direction of travel and stop. If you already know your stop number, simply enter it here. When NexTrip details appear, a link to Map It! will appear at the bottom of the screen.
A link to NexTrip is found on the homepage of Metro Transit's mobile and desktop websites. Follow the same steps to access Map It! using these websites.