Twenty-eight years ago, Duane Moore decided he wanted to upgrade his career.
As a young man working at a local grocery store, he had had enough of working long hours on his feet all day.
He came across an advertisement for drivers at Metro Transit and chose to apply. Today, he’s a Garage Instructor, but like some other applicants, he didn’t pass the course the first time around.
“A lot of people don’t understand that it’s not easy to get this job,” Moore said. “The process is important. It’s how we make sure there’s qualified operators on the road.”
He took not passing the first round in stride and came back ready to prove he was qualified. It’s one of many lessons he can teach the next generation of operators as they take their first routes.
“When I started, the buses didn’t even have power steering,” Moore said. “Even then, I enjoyed being the captain on board a big bus.”
He’s had plenty of experience and new operators will notice his arm replete with 25-plus years of service awards.
“Every five years, you gain a lot from experience on the road,” Moore said. “Some things you learn in a classroom, others from your co-workers, and others from experience.”
In the classroom, he tailors his lessons to help meet the needs of each operator. He finds they all have different strengths and different questions.
After 28 years of service and counting, Moore still finds himself thinking, “This job is worth it.”
Operator at a Glance: Duane Moore
- Hired: 1990
- Routes: Serves various routes as an extra-board operator
- Garage: Heywood
- Family: Wife and three children. The kids have moved out, but if you ask him, his German Shepard named “King” is now his stay-at-home kid.
- Lives: Minneapolis
Hobbies: Motorcycling, boating, traveling and being with family.
Accomplishment: 25 years (and counting) safe operator
Memorable trip: 1,200 miles round-trip on his Indian motorcycle to the National Biker Roundup in Springfield, Ill., to celebrate with 90,000 other riders.
Best Advice: No matter what happens, remember to take it slow and take it easy.