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2015
| Saturday, August 01, 2015 10:00:00 AM

Manager of Scheduling

Kellie Miller wasn’t quite sure what kind of work she wanted to do when she took her father’s advice and interviewed for a job at the Transit Information Center (Miller’s father, Richard “Dick” Miller worked for the company as a dispatcher and operator). The decision led to a 37-year career in which she held multiple positions and leader for the ATU-Local 1005 union. After spending her first five years at TIC, Miller moved to Metro Mobility, where she spent three years scheduling bus and cab service for those who could not use regular route transit. From there, she moved to the Revenue Department where she worked as a balancing clerk, balancing farebox revenue. Miller then took a job as a timekeeper in the Payroll Department doing payroll for drivers and mechanics. Miller became a union board member in 1985 and in 1997 became a full-time union representative, where she was involved in grievance proceedings and contract negotiations. In 2006, she returned to Payroll for a short time, and then moved to the position of Asset Management Clerk. She moved to Service Development in 2008 to become a Schedule Maker. In 2012, Miller was named Manager of Scheduling, leading a team of five Schedule Makers, a Scheduling Analyst and a Bus Stop Coordinator ensuring quarterly service changes were delivered on time and in a cost-effective and efficient manner, in accordance with the ATU contract. Miller retired in August 2015 with plans to travel, watch Supercross races, fish, boat and spend time with family. Reflecting on her career, Miller said: “I always felt like I was helping people, whether it was helping passengers in TIC and Metro Mobility, Payroll making sure the employees were paid, ATU helping with union issues and in scheduling making better schedules for Operators & passengers.”

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