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2015
| Monday, June 01, 2015 12:42:00 PM

Dispatcher

Frank Collins

When Frank Collins started as a bus operator in 1979, he found a place in agency history by becoming one of the first two drivers to work at Metro Transit on a part-time basis. But his 25-hours-a-week schedule didn’t last long. After just eight months on the job, Collins decided to move into a full-time role and make a career in transit. “It seemed like a good, solid future,” he said. “Where I grew up, getting one job for life was the norm and this seemed like a place where I could stay a while.” Collins career took him to nearly every garage, including Nicollet, old Northside, old Snelling and South, where he spent the last 15 years before his retirement. He began working as a Relief Dispatcher around 1983 and moved into a full-time Dispatcher role in 1998. As a Dispatcher, Collins said he enjoyed doing what he could to help his fellow operators. “I like to try and keep them happy,” Collins said. “They’ve got a hard job, so when I can I give them what they want.” Collins retired in June 2015 with more than 36 years of service. In retirement, he plans to spend time traveling, enjoying his grandchildren and pursuing several hobbies, including fishing, brewing beer and gardening.

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