Beginning, Monday, May 18, face coverings will be required on board all Metro Transit buses and trains. Thank you in advance for taking this additional step to help protect those around you.
Questions that are not addressed below may be directed to Customer Relations. Find the latest information about Metro Transit’s response to COVID-19 at metrotransit.org/health.
Why is Metro Transit requiring face coverings?
To help prevent the spread of COVID-19, the Centers for Disease Control and Prevention and the Minnesota Department of Health recommend that everyone wear cloth face coverings in public settings where other social distancing measures are difficult to maintain. Cloth face coverings prevent the person wearing the mask from spreading respiratory droplets when talking, sneezing, or coughing.
Based on public health guidance, Metro Transit began encouraging face coverings in early April. Since that time, face coverings have become a stronger point of emphasis among public health officials, and are expected to play an even larger role when restrictions on businesses and other gatherings loosen. The requirement will remain in place until further notice.
What kind of face coverings are recommended?
Cloth face coverings should be made from tightly woven cotton, such as material from a T-shirt or bed sheets. Directions for making and properly wearing a mask are available on the CDC website. Bandanas, scarves or other types of cloth face coverings are also considered acceptable.
How will the requirement be enforced?
The requirement will be prominently advertised online and at boarding locations through the transit system. Automatic on-board announcements will also be programmed to remind customers to cover their faces while riding. These educational efforts, along with public health recommendations, are intended to support voluntary compliance with the requirement.
Can service be denied if an individual is not wearing a face covering?
No, service cannot be denied and customers will not be removed if they are not wearing a face covering.
Are there any exceptions to this requirement?
The Minnesota Department of Health does not recommend face coverings be worn by children under age 2, or by those who have trouble breathing or are unable to remove the face covering without assistance. We also recognize that some customers may not have the ability to obtain a face covering.
Can Metro Transit provide face coverings?
Metro Transit is making face coverings available to on-site essential staff, including operators. The agency does not, however, currently have the resources to provide face coverings to customers who may need them.
Does the requirement apply to operators?
Operators and other Metro Transit staff are encouraged to wear face coverings when they cannot achieve social distancing. Because rear-door boarding and barriers behind the driver’s area allow operators to achieve a level of social distancing, bus operators are not currently required to wear face coverings while operating a bus.