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Evaluating a stop

Many factors are considered before a shelter is installed at a bus stop.

Shelter Guidelines are used to determine which bus stops are considered for shelters. Where a stop is considered for a shelter, staff will evaluate the bus stop to see if a shelter can fit.


An accessible boarding area at least 8 feet deep and 5 feet in length along the curb is required where people board the bus. Accessible pathways to the bus stop, into the shelter, and around the shelter are essential.


Shelters are always installed on a concrete surface to ensure they are securely anchored. Shelters are not installed on asphalt, turf or gravel. Where necessary, Metro Transit may install concrete or repair sidewalk.


Sites must have room not only for a shelter, but for the buses, customers and others who use the surrounding area. Obstructions such as tree limbs, awnings, balconies, signage, and street furniture are also considered.

Sight lines and visual obstructions  

Shelters should not obstruct traffic signage or block sight lines for those traveling on the roadway. Metro Transit is also sensitive to adjacent property owners. While not always possible, the preference is to install shelters where they do not block views of windows, doors, signage or storefronts.

Electrical connections  

Adding light and heat to a shelter depend on access to electrical power at the site. Sometimes, Metro Transit is able to coordinate with regulatory agencies to use existing street lighting as an electrical source for shelter lighting. LED fixtures with low operating costs are used in shelters.

Solar-powered lighting may be an option at some shelter locations. The use of solar depends on the amount of direct sunlight a location receives and available space. 

Providing heat at a shelter can add significant cost. The cost to add a heater depends on the distance to the nearest transformer, and what material (turf, concrete sidewalk, under a road, etc.) the conduit and electrical wiring need to go through between the transformer and the shelter. The greater the distance, the higher the cost. The electrical connections or solar cells that power shelter lights are not powerful enough for heaters.


Space is needed to allow for snow removal and maintenance activities such as pressure washing, litter and debris cleanup and glass replacement.

Sites without enough space for a shelter 

In cases where available space is limited, Metro Transit may request permission from nearby property owners to use some of their space. Some locations do not have space to fit a shelter.

Bus stop space constraints

Some locations do not have space to fit a shelter.