Diane Chavez gave up multiple jobs for a three-decade career at Metro Transit. Before joining Metro Transit full-time, she spent years juggling work as a hairdresser, a school bus driver, and as a part-time bus operator before realizing the pace was unsustainable. 

“I couldn’t keep doing all those jobs,” Diane said. “So, I let the others go and stayed with transit.” 

The decision proved life changing. The pay and benefits provided stability when she needed it most, but it was the work itself that kept her committed year after year. “I loved the job,” Diane said. 

Diane spent most of her time at South Garage. She also served on safety and peer support committees, remaining involved beyond her daily assignments and advocating for co-workers and riders alike. 

What defined Diane’s career most was her connection to riders. She learned names, routines, and destinations. She asked passengers for help when learning new routes, and learned greetings in multiple languages.

Some of those relationships extended beyond the bus. On one route, a group of riders invited her to community events after she announced she was leaving the line. On another, regular passengers celebrated her move to full-time work by taking her out to dinner. A group of Route 16 riders even welcomed her into their weekly breakfasts. 

“That respect comes back to you,” Diane said. “Treat people the way you want to be treated. Help when you can, and don’t assume the worst.” 

Diane retired in January 2026 with 34 years of service. In retirement, she planned to spend more time up north, travel during the winter, and stay active with animals and volunteer work.