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COVID-19 Updates

Here's how we're keeping up with service

Metro Transit regularly evaluates service levels as businesses, schools, and other service adapt to updated public health guidance. On Sept. 12, we added trips to routes ridership demand is increasing and suspended service on a few more routes where ridership is expected to remain low through the fall. Check route schedules for the latest information.


Here are answers to your frequently asked questions

We know you have questions about what we're doing to keep you safe, and we've got answers. For details, check these Frequently Asked Questions.


Here’s what to expect when you’re onboard

Keep it clean icon KEEP IT CLEAN

Buses and trains are sanitized daily – every surface, every time. We use CDC-approved disinfectants with each cleaning.


Go to card icon MAKE IT TOUCH-FREE

Metro Transit encourages customers to avoid touching the farebox or card reader by paying with a touch-free Go-To Card or the Metro Transit app. Coins, tokens, dollar bills and passes are still accepted.


Mask icon COVER IT UP 

Face coverings are required for all customers. Children under age 2, or those who have trouble breathing or are unable to remove a face covering without help are exempt.


Distance icon SPACE IT OUT 

To maintain social distancing, no more than 10 people may be allowed on a 40-foot bus, and no more than 15 people may be allowed on a 60-foot bus (drivers may exercise discretion).

When a bus reaches capacity, drivers will display “Next Bus Please” and inform those who cannot board when the next bus may arrive.


rear door icon IN THE FRONT, OUT THE BACK 

Those who are able should leave buses through the back door to increase social distancing. It also eliminates crowding at the front of the bus.


Together icon IT’S EVERYONE’S RESPONSIBILITY 

It’s important for Metro Transit employees and customers to work together to limit the spread of COVID-19. We’re In This Together!


Do your part

If you have another travel option, please use it to make more space available for those who rely on transit. Other things you can do:

  • Practice good hygiene. Wash your hands frequently or use hand sanitizer. Cough or sneeze into a tissue or a sleeve (and don’t leave anything behind, please).

  • Stay home if you are sick. If you are showing symptoms or suspect you might have been exposed to someone with COVID-19, don’t ride until you have consulted with a medical professional. COVID-19 testing is readily available and, in many cases, free.

For the latest information on Minnesota's response to COVID-19, visit mn.gov/covid19.


Other things we’re doing

APTA Health & Safety Commitments Program Participating System logo
  • Safeguarding and supporting staff. As we ask customers to avoid transit when they are ill, we also ask all our employees to be vigilant about their health and the health of those around them. That means providing free COVID-19 testing, taking temperatures when employees report to work and making paid leave available to those who need it. 

  • Listening. If you have ideas about how we can do better, please tell us – we’re listening. 

Stay informed by:


In This Together

In This Together artwork

Metro Transit's employees are serving admirably during the COVID-19 pandemic. Please let them know how much their work is appreciated by:

  • Sending a note to a driver you miss through this online form

  • Sending a card to any Metro Transit bus garage or light rail facility (find addresses here)

  • Sharing your appreciation on social media using #InThisTogether

  • Submitting an encouraging video to ryan.miller@metrotransit.org 

Learn how Metro Transit employees are adapting to COVID-19 on the Rider's Almanac.