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Rider's Almanac Blog

Community COVID-19

Conversation is key to creating a shared vision

Posted by Drew Kerr | Thursday, August 6, 2020 11:32:00 AM

Customers exit a bus at the Chicago-Lake Transit Center in Minneapolis. From General Manager Wes Kooistra

We know our decisions affect more than just the way you get around. Access to transit can determine where you’re able to live and work, and how much time it takes to get to and from the places you need to go.   

As the COVID-19 pandemic continues, we also recognize the incredible responsibility we have to protect the health of our riders and staff.   

To honor and respond to your needs, staff is taking time this month to distribute face masks and gather feedback at some of our busiest boarding areas. An online survey is also available through Aug. 27.

We’re asking for your input because we recognize that the pandemic, George Floyd’s killing and the destruction of community resources have had a big impact on the communities we serve.  

The input we receive will help us learn more about those impacts and how we should respond. We also want to know how you’d like to continue this conversation in the future.  

We are eager to hear from you, and we are committed to using the feedback we receive to inform future public engagement efforts, near-term decisions and long range plans.  A summary of what we heard will be available this fall.  

This is just a first step. As an organization, we can and will do more to involve you in an ongoing and meaningful conversation about the future of our service.  

On behalf of everyone at Metro Transit, I want to thank you for participating in this important conversation. 

Learn more about how to provide feedback

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