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Rider's Almanac Blog

Career Tracks

Career Tracks: Abel Mumbi, Assistant Director of Technical Support

Posted by John Komarek | Friday, December 10, 2021 8:00:00 AM

Many people who work at Metro Transit take on new responsibilities and roles throughout their careers. Career Tracks highlights the paths employees have taken to their latest assignment and where they see themselves going next. To learn more about career opportunities at Metro Transit and the Metropolitan Council, visit

How did you begin your career at Metro Transit?

In 2013, I started my career at Metro Transit as a Shift Supervisor in Bus Maintenance. As the years past, I moved into different positions within the department including Assistant Manager of Overhaul Base, Manager of Warranty Contracts & Analysis, and Assistant Director. Today, I’m the Assistant Director Technical Support at Overhaul Base. Every day, I provide oversight to fleet support through new technology development, integration and analysis, bus failure analysis, and quality assurance.

What were your career goals and what steps did you take to achieve them?

When I came to Metro Transit, I was looking for a place to use my education in management and automotive technology and my experience in the private sector fleet maintenance. I discovered that Metro Transit has plenty of job opportunities and opportunities for growth, especially for those willing to apply themselves. Whenever there were internal classes that could improve my skills, I made sure to attend them. If there was a committee I could serve on, I joined it. And while on-the-job, I learned from the talented people around me with years of experience. I apply myself to opportunities that present themselves that utilize my skill set or help grow my skills.

What advice do you have for others who want to take on more or different responsibilities?

Take inventory of your skills. If you find gaps between where you are, and the skills required for the job, work to close the gap. Then you’ll be able to find the right training opportunities. And don’t be afraid to ask for help. Metro Transit staff are happy to help point you in the right direction, including the Learning Center or Human Resources. Or, by asking you may find yourself a mentor to help guide you and be a resource when you have questions. Put yourself out there as much as possible. Just remember, you are not alone. In the last 8 years, I was told that other people were more qualified for the job I was applying for, I chose to stay knowing that another opportunity will be available soon. Don’t give up and make sure you advocate for yourself. This is a great place to work. But remember that the skills you acquire are yours and are transferable to other departments or agencies.