Audio bus notification
Automated audio announcements are made inside and outside buses and provide way-finding information to our customers. Interior announcements include information about most approaching bus stops; this information is also scrolled on the Stop Requested sign. External announcements are made each time the driver opens the front door.
Automated announcements attempt to comply with Americans with Disabilities Act (ADA) requirements. ADA requires transfer points, major intersections, destination points and intervals be announced along a route to permit a visually impaired customer to know where he/she is. Additionally, when buses share the same route or stop, agencies are required to provide a means by which an individual with a visual impairment or other disability can identify his/her proper bus.
Approximately 70 percent of Metro Transit's buses currently have the technology to make automated announcements; all new bus purchases will be equipped for it. By the end of 2021, the entire fleet will be able to make automated announcements. Buses that have this technology are easy to identify: they have an LED Stop Requested sign as shown below.
Most stops that meet ADA criteria will be announced. Bus stops at timepoints, destination points, transfer points and intersections with traffic signals will be announced. When buses turn on to new streets, the next bus stop will also be announced. Bus stops at intervals will be announced in the near future. The announcement will also scroll on the Stop Requested LED sign on the bus. Additional bus stops may be announced upon request. Contact us or call 612-373-3333.
Each time the driver opens the front door, the system will announce information similar to that shown on the sign above the bus windshield. This includes the route, branch letter, direction and destinations. To limit disruptions to neighbors, the volume on external announcements are lowered from 8 p.m. to 7 a.m. daily.