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Rider's Almanac Blog

On Off The Clock

On the Clock/Off the Clock: Hank Steward 

| Monday, January 6, 2020 11:46:00 AM
Job: Fare Collections Specialist (Vault Puller), Heywood Garage Years of Service: 18 How did you come to work at Metro Transit and what do you do? I started as a bus operator in 2001 and I’ve been a vault puller for almost 11 years now. [...]

Operators find a lot to like in new apprentice program 

Posted by Drew Kerr | Monday, December 16, 2019 1:35:00 PM
When Lee Estis began as a bus operator in 2013, he frequently turned to peers with more experience for advice. One particularly useful insight – “When all else fails, just stop the darn bus and think about what you’re doing” – has come into [...]

Redesigned website focused on trip planning, simplicity 

Posted by Drew Kerr | Monday, December 16, 2019 1:26:00 PM
In most cases, visitors to Metro Transit’s website have already decided they want to ride. That’s why Metro Transit’s newly redesigned website puts trip planning, real-time information and service updates front and center. The new design will go [...]

Reduced fare program described as a ‘lifesaver’ 

Posted by John Komarek | Monday, December 16, 2019 1:20:00 PM
In Rosalind Graham’s world, every dollar counts. So when Metro Transit introduced a fare program that would allow her to ride for $1, she welcomed the opportunity to cut costs. The Minneapolis resident enrolled in what’s known as the Transit [...]
How We Roll

How We Roll: Kyle Burrows 

Posted by Drew Kerr | Monday, December 16, 2019 12:35:00 PM
“How We Roll​” celebrates Metro Transit employees who commute and travel to many other destinations using transit or by biking, walking or carpooling. Kyle Burrows, Senior Planner How do you get to work? I take the Route 21 from our house [...]
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