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Rider's Almanac Blog

Fares

New fare technology will bring many benefits, including contactless payments 

Posted by Drew Kerr | Wednesday, February 28, 2024 9:36:00 AM
Angst over lost fare cards and long lines to buy tickets after big events will be things of the past after a planned upgrade to fare validators found at stations and on vehicles. The upgrade – the first in 20 years – will allow riders to buy [...]

Expanded on-board presence coming to Metro Transit’s light rail lines 

Posted by Drew Kerr | Thursday, February 22, 2024 8:30:00 AM
As another step in the continued effort to improve the transit experience, a new team dedicated to assisting riders will begin traveling on light rail vehicles on Friday, Feb. 23. Duties assigned to Transit Rider Investment Program (TRIP) [...]
Rider Information Safety Transit Police

What to know about using Text for Safety 

Posted by Joshua Nichols | Thursday, February 15, 2024 6:17:00 AM
Have you ever been on a bus or a train and felt unsafe or saw something that just didn’t look right? Calling or texting 911 is always the best way to report an emergency or an in-progress crime, but if you don’t feel comfortable making that [...]
Ridership

Annual transit ridership grows 16% as bus service expands  

Posted by Drew Kerr | Tuesday, February 13, 2024 9:17:00 AM
Metro Transit provided nearly 45 million rides in 2023, a 16% increase from 2022 and the second consecutive year of growth following a pandemic-driven drop in ridership. Average weekday ridership was 136,893. The 2023 total includes more [...]
Know Your Operator

Know Your Operator: Troy Macon, Heywood Garage 

Posted by Drew Kerr | Friday, February 9, 2024 5:31:00 AM
When Troy Macon passed the former Ruter Garage, he was reminded of his uncle's experience as a bus operator in Chicago. Macon had always looked up to his uncle, and thought he might also enjoy a career in transit. He was right. "I picked [...]
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