Rider's Almanac Blog

Help us help you by sharing your feedback at upcoming listening sessions

Posted by Drew Kerr | Aug. 29, 2025

As Metro Transit’s general manager, I find it invaluable to have direct experience riding our system and to regularly hear from customers, community members, and transit workers. That’s why I ride transit as often as I can (more than 750 [...]

Know Your Operator

Know Your Operator: Al Chang

Posted by John Komarek | Aug. 11, 2025

After two decades in financial services and pension administration, Al Chang was ready to get out from behind the desk. Earlier this year, he started a new career as a bus operator. The new role offers what he describes as "the best view in [...]

Meet a Mechanic: Howard Freeman

Posted by John Komarek | Aug. 8, 2025

Howard Freeman began his career as shop help in a private diesel shop, learning on the job and working his way up to mechanic. Today, he’s part of the team maintaining the METRO C Line’s battery-electric buses at the Heywood Garage. “It’s a [...]

From GM Lesley Kandaras

Focus on service improvements, safety yielding positive results

Posted by Drew Kerr | Aug. 7, 2025

From General Manager Lesley Kandaras We're on a mission to get more people riding transit more often. To do that, we need to make taking the bus or train as convenient and reliable as possible and continue working to provide a consistently [...]

The MT 10

10 Questions with Metro Transit - Bailey & Lewis

Posted by Drew Johnson | Aug. 7, 2025

We hear and learn from our actual customers as they answer our "10 Questions with Metro Transit!" Today we meet Bailey & Lewis! How long have you been riding the bus or train? 20 years! When I moved to Minneapolis for college I didn't [...]