Rider's Almanac Blog

Nicollet Mall revamp puts transit back at the center of downtown

Posted by Drew Kerr | Dec. 1, 2017

From General Manager Brian Lamb For the past two years, construction has prevented us from using one of the most important and popular features of our transit network – Nicollet Mall. Moving six of our busiest local bus routes to Hennepin [...]

Ridership Safety Transit Police

Transit Police make arrests in recent wave of cell phone thefts

Posted by Marisa Helms | Nov. 29, 2017

Metro Transit police officers have arrested 11 suspects for committing a bold crime of stealing cell phones from riders’ hands. Four of the suspects have been charged with felony theft and are facing thousands of dollars in fines and up to five [...]

Bus Good Question Light Rail Shelters Winter Weather

Good Question: Why do shelter heaters need to be replaced so frequently ?

Posted by Marisa Helms | Nov. 16, 2017

When the cold weather hits the metro area, customers who wait at hundreds of bus shelters and rail platforms have access to on-demand heaters that allow push-button activation when the temperature drops to 40 degrees Fahrenheit or colder. The [...]

Awards Bus Transit Improvements Transit Planning

TransitMaster upgrade improves the customer experience

Posted by Marisa Helms | Nov. 9, 2017

Most customers are unaware of all the behind-the-scenes technology that goes into catching a bus. In fact, at the core of every rider experience, and the decisions we make to improve operational efficiency, is a computer system called [...]

Transit Police

New class of MTPD officers reflects diversity of transit community

Posted by Marisa Helms | Oct. 27, 2017

The Metro Transit Police Department welcomed 13 new full-time officers during a swearing-in ceremony on Thursday, Oct. 26. The event included remarks from Chief John Harrington, General Manager Brian Lamb and Metropolitan Council Chair Alene [...]