Rider's Almanac Blog

Transit telecommunicators’ role: Reassurance, right response

Posted by Drew Kerr | April 11, 2018

"When I was a boy and I would see scary things in the news, my mother would say to me, "Look for the helpers. You will always find people who are helping." -- Mr. Rogers Officially and across the country, they’re known as public safety [...]

Minneapolis Transit Police

Sincerity, soft touch earns officer top cop honors

Posted by Drew Kerr | March 28, 2018

Growing up, Tim Lawrence often used his stature to stand up to bullies. He went to school to become a teacher. And one of the first jobs he took was as a skycap, traveling and interacting with people from around the world. The experiences didn’t [...]

Bus Community Light Rail

Taking time to say thanks on Transit Driver Appreciation Day

Posted by Drew Kerr | March 16, 2018

Metro Transit’s 1,600 bus and train operators received extra kudos this week as supporters celebrated Transit Driver Appreciation Day. Transit Driver Appreciation Day got its start in 2009, when a group of riders in Seattle, Wash., wanted to show [...]

Bus In the News Light Rail METRO Blue Line METRO Green Line

Super Bowl festivities boost ridership

Posted by Drew Kerr | March 9, 2018

Super Bowl festivities provided a notable ridership boost earlier this year. The Green and Blue lines and the Northstar Commuter Rail Line each saw their highest-ever January ridership totals and nearly 210,000 additional rides were taken over [...]

Bus Shelters

Fulfilling our commitment to creating a better bus stop

Posted by Drew Kerr | Feb. 27, 2018

From General Manager Brian Lamb A little over three years ago, we committed to providing customers a better experience at the bus stop. Since then, we’ve installed shelters at nearly 200 locations, primarily in Minneapolis and St. Paul, [...]

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