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Rider's Almanac Blog

Posts in Category: Service Changes

Service improvements are another sign we're moving in the right direction 

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Posted by Drew Kerr | Nov. 22, 2023

From Director of Service Development Adam Harrington A year ago at this time we were explaining why we'd have to further reduce service as we worked to hire more bus operators. Since then, we've hired hundreds of new operators and been able [...]

June service changes are an encouraging turning point  

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Posted by Drew Kerr | June 2, 2023

From Director of Service Development, Adam Harrington For the last two years, we’ve been unable to offer as much service as we’d like because of an ongoing operator shortage.   But recent hiring success will allow us to make some targeted [...]

Shared values must drive our service decisions  

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Posted by Drew Kerr | Feb. 1, 2023

From Lesley Kandaras, Chief of Staff, and Adam Harrington, Director of Service Development Since the start of the pandemic, we've suspended service on more than 50 routes and been forced to run trips less frequently on many others.    [...]

Good Question: Why is service being reduced in December?   

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Posted by Drew Kerr | Nov. 22, 2022

In November, more than 90 people attended hiring events to apply and interview for bus operator positions – the most activity we’ve seen at events like these in more than two years.  This is a hopeful sign that interest in becoming a bus [...]