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METRO Blue Line METRO Green Line Ridership

Monday Night Football helps set new single-day light rail ridership record 

| Thursday, October 13, 2016 2:40:00 PM

Fans exit Metro Transit's light rail at U.S. Bank Stadium Station in Minneapolis.A dose of Monday Night Football helped set a new single-day light rail ridership record on Monday, Oct. 3.

There were a combined 122,529 rides on the METRO Green and Blue lines on that day, surpassing the previous single-day light-rail ridership record of 117,063 rides set on Thursday, Sept. 1, 2016.

The Oct. 3 total includes 66,018 Green Line rides – also a single-day record – and another 56,511 Blue Line rides.

Ridership got a boost on Sept. 1 from fans traveling to Twins, Vikings, Gophers and Saints games. On Oct. 3, the Vikings played the New York Giants at the new U.S. Bank Stadium.

Around a quarter of Vikings fans are taking light rail to games this season.

The Green Line is finding success outside of special events, too.

Average weekday ridership in September was 46,109, the highest monthly average since the Green Line opened in June 2014. The average weekday projection for 2030 was 41,000 rides on the Green Line. 

There were just over 1.2 million Green Line rides in September, the third highest monthly total since service began (there were 1.3 million rides in October 2015 and 1.25 million rides in September 2015).

There have been 9.4 million Green Line rides through the end of September, up almost 5 percent compared to the same time last year. 

Learn more about service to U.S. Bank Stadium at metrotransit.org/vikings.

METRO Blue Line METRO Green Line Ridership

Light-rail ridership continues to climb 

| Thursday, November 12, 2015 9:21:00 AM

Customers exit a light-rail train at Nicollet Mall Station in downtown Minneapolis.Light-rail ridership continued to climb in October, continuing a historic year for the METRO Green and Blue lines. 

Nearly 1.3 million Green Line rides were recorded last month, beating the light-rail line's previous monthly high of 1.25 million set in September. More than 10.2 million rides have been taken on the Green Line through the end of October.  

Average weekday ridership on the Green Line has also exceeded 40,000 for the last 10 weeks. The average weekday projection for 2030 was 41,000 rides.

With another 961,000 rides in October, total Blue Line ridership has reached almost 9 million and is on pace to set a new annual ridership record. The previous record of 10.5 million rides was set in 2012.

October's ridership is just the latest in a string of milestones for the light-rail lines. Previously:

    > On Sept. 3, single-day ridership on the Green and Blue lines topped 100,000 for the first time ever.

    > More than 1 million rides were taken on both the  Blue and Green lines in July. 

    > In April, East Bank Station became the first Green Line stop to reach 1 million boardings

    > A decade after opening, the Blue Line surpassed 100 million total rides in January. 

Combined, more than 7.75 million total rides, including 5.5 million bus rides, were taken last month. Nearly 72.3 million rides have been taken through the end up October, up about 2 percent compared to last year.  

Bus Ridership State Fair

State Fair ridership reaches new high 

Posted by Drew Kerr | Friday, September 11, 2015 11:37:00 AM

Fairgoers board a Metro Transit State Fair Express Bus at the 2015 State Fair.Metro Transit provided 575,348 rides to and from the 2015 Minnesota State Fair — an 8 percent increase over last year and the highest express and regular route ridership ever.

The ride total accounted for 16 percent of State Fair attendance, which reached 1.8 million. The percentage of fairgoers who traveled to the State Fair on Metro Transit was the highest since 2008, when Metro Transit also operated free shuttles to the fairgrounds. 

The highest single-day ridership to this year's State Fair was on Saturday, Aug. 29, when nearly 70,600 rides were provided. 

Almost 90 percent of State Fair ridership was from the 13 free Park & Ride locations where Metro Transit provided State Fair Express Bus Service. Three regular routes — the 3, 61 and 84 — and Route 960 from downtown Minneapolis also served people traveling to the State Fair.

“Riding the bus to the State Fair has become as much a part of the experience as riding the Ferris wheel or eating a Pronto Pup,” General Manager Brian Lamb said. “We thank all those who traveled with us and look forward to continuing the tradition of giving people a fun, safe and convenient way to celebrate the best our state has to offer.”

Metro Transit staff and operators collectively dedicated nearly 15,000 hours to State Fair service during its 12-day run. As always, all operating costs are covered by fares.

The Minnesota Valley Transit Authority reported an 18 percent increase in State Fair ridership, and SouthWest Transit said it, too, set a new record. 

In addition to express and regular route service, Metro Transit staff connected with fairgoers at the Eco Experience building and at a Grandstand booth that focused on a new arterial Bus Rapid Transit line, the A Line. With service on Snelling Avenue, the A Line will connect with the state fairgrounds in 2016.​

    > A city commute in crop art

    > Smaller shelter shown off at State Fair

 

Good Question METRO Blue Line METRO Green Line Ridership

Good Question: How are light-rail rides counted? 

| Wednesday, January 21, 2015 1:25:00 PM

With tens of thousands of customers boarding light-rail trains on the METRO Green and Blue lines every day, it’s reasonable to wonder just how Metro Transit keeps track of all those rides.

The answer: Automatic Passenger Counters, or APCs.

Commonly used by transit agencies to track passenger boardings, APCs rely on advanced, overhead sensors inside the train to measure movements into and out of light-rail cars.  

Metro Transit began installing APC technology on its newest Siemens trains last year and the technology will be on all 59 of these trains by the end of the year. Since some Siemens trains and the older Bombardier trains don’t yet have verified APC technology, numbers from APC-equipped trains are used to estimate total ridership. (The average number of rides counted on an APC-equipped train is multiplied by the average number of cars that ran on each trip for the day, and by the total number of trips on that day.) 

Before Metro Transit used APCs, light rail ridership estimates were based on manual counts. APC technology has evolved since the Blue Line’s opening a decade ago and is more commonly used now because data can be collected more efficiently and is more quickly available.

While APCs are now being used, manual counts will continue to play a role in calculating ridership. Before a train with an APC is used in ridership calculations, its results are compared to manual counts to verify that they are consistent. Testing done by internal auditors in 2014 found the manual and APC counts were virtually identical.

Fare payments are not used to track light-rail ridership because not all valid fare payments are electronically recorded. Many customers – more than 70,000 at the end of 2014 – use pre-paid fare cards like Metropass, College Pass, Student Pass and U-Pass. Though these customers are asked to swipe their cards at fare readers, that doesn’t always happen. Transfer slips that cash-paying customers receive on the bus are also not recorded by ticket validators on light-rail platforms.

Still, the number of non-fare paying customers on light rail remains low. In 2014, Metro Transit police officers conducted more than 1.4 million fare inspections on the Green and Blue Lines and the compliance rate on each line was in excess of 99 percent.

Fare payments are used to track bus ridership, since a customer must pay each time they board (free rides provided to eligible customers or for marketing purposes are manually recorded). Northstar ridership is also based on fare payments, since nearly all customers must make an electronic payment before boarding.

Like the METRO Red Line, future Bus Rapid Transit lines like the A Line and Orange Line will use APCs to count ridership. APCs are used on BRT because these lines will also use off-board fare payment technology.

    > The proof is in the payment                                                                                

    > Good Question: Why offer transfers?

Have a “Good Question” that you want answered? Email it to goodquestion@metrotransit.org.

Bus Community From the GM METRO Green Line Minneapolis Ridership St. Paul Transit Improvements

2014: A historic year for Metro Transit 

| Tuesday, December 30, 2014 3:16:00 PM

As we prepare to close the books on 2014, I’d like to briefly reflect on all of the incredible progress Metro Transit has made over the last 12 months. It was, in short, an incredible and historic year for our organization, our customers and our region.

With so much great work going on, it is impossible to capture everything that happened this year in a single column. The list that follows contains just a few of the year’s highlights. I hope looking back will inspire you to think about what transit meant to you in 2014 – and what it will continue to mean in the years to come.

METRO Green Line opens to immediate success

It would be impossible to talk about this year without talking first about the METRO Green Line, which opened on time and on budget on June 14. Despite a soggy couple of days, more than 107,000 rides were taken during the Green Line’s opening weekend.

That great introduction was only a hint of what was to come. By year’s end, we expect to provide around 6 million rides on the Green Line, well ahead of where we expected to be just six months into service. Ride the line today and you will see students, seniors, children and every walk of life sharing the ride as they travel to class, work, a Vikings game or to one of the many unique restaurants and shops in our downtown areas and along University Avenue. You’ll also see clear evidence that the Green Line is reshaping the land around it for the better.

The Green Line was decades in the making and there remains significant work to realize the vision that has been set for the Central Corridor. But just six short months since service began, it’s clear this transit project has had a major impact on our community.

Website redesign improves trip planning, mobile experience

A redesigned, mobile-friendly website that provides enhanced trip planning features and an improved interactive map was also introduced in June. The response has been overwhelmingly positive. By the end of the year, we expect to have had nearly 12 million website visits and around 7.5 million online trip plans – both record-setting numbers.

Sustainability efforts continue, win praise

A new Park & Ride in Brooklyn Park came as the latest sign of Metro Transit’s continuing commitment to sustainability. The 1,000-space Park & Ride that opened in August features a geothermal heating & cooling system, electric vehicle charging stations and a solar array that offsets energy use at the site.

Recognizing our ongoing efforts to reduce our environmental impact, the American Public Transportation Association in August placed Metro Transit among a distinguished group of 12 transit agencies to earn Gold Level certification through their Sustainability Commitment program.

Visitors from around the country experience transit network

In July, the Major League Baseball All-Star Game drew thousands of visitors to the Twin Cities, many of whom used Metro Transit to get around. Nearly 45,000 additional light-rail and Northstar rides were generated by events during All-Star Week, including around 6,000 rides on light rail to the All-Star Game at Target Field.

In September, the Rail~Volution conference drew another 1,400 people to the Twin Cities to explore transit and witness the development our system is inspiring. Our story is now being shared as an example in cities across the U.S.

On top of these special events we provided nearly 512,000 rides to and from the Minnesota State Fair and it’s new Transit Hub and doubled ridership to Minnesota Vikings home games at TCF Bank Stadium.

Metro Transit Police Department grows, becomes more diverse

The Metro Transit Police Department grew to more than 200 part- and full-time officers, allowing police to focus on community-based policing along the Green Line and to establish the Northside Community Policing Team, a new beat that is already having an impact North Minneapolis. The growth also led to new diversity, including the department’s first Hmong officer.

Taken together, these efforts and a continued commitment to our Guiding Principles will drive year-end ridership to around 84 million, a 33-year high.

That’s a significant achievement that all transit customers and supporters can be proud to have been a part of. While we celebrate how far we’ve come, we also recognize our work is far from over. In fact, much of the activity that occurred in 2014 was focused on setting the framework for future success.

As we look forward to 2015, I’m excited to see construction begin on our first arterial Bus Rapid Transit line, the A Line, and for service to begin later in the year. I’m also eager to see us expand our commitment to transit equity, enhance the customer experience through improved transit information and bus stop amenities and continue our sustainability efforts. 

Thank you for everything you did to make 2014 one of our best years ever. We look forward to serving you in 2015 and beyond. 

 

 

2014: The Year in Review


January

> Metro Transit announces 2013 ridership grows to 81.4 million, one of the highest levels in 30 years.

> Council Chair Sue Haigh delivers her State of the Region address, saying the region must “think regionally and act equitably” in order to grow.

> Transit Information Center representatives handle 118,521 calls, setting a new record for calls handled in a single month.

> Metro Transit’s Twitter account reaches 10,000 followers.

February

President Obama talks transportation at Union Depot.President Obama visits St. Paul and receives the METRO Green Line’s first honorary ticket.

A combination of rail and enhanced bus is recommended as the best long-term transit improvements for the Midtown Corridor.

Metro Transit starts sharing photos on Instagram.

March

Service begins on Route 30, a new bus route serving North and Northeast Minneapolis and connecting with the Green Line in St. Paul.

The American Public Transportation announced transit ridership is at its highest level in 57 years.

April

Metro Transit, Xcel Energy and the Saint Paul Area Chamber of Commerce recognize Earth Day at the new Operations & Maintenance Facility in Lowertown.

The Twins season opens and a Twins Family Pass is introduced as a new cost-effective way of getting to the game.

Test trains begin full-schedule testing on the Green Line.

May

Target Field Station opens north of Target Field, providing additional boarding capacity on busy event days and creating a new public space in the North Loop neighborhood.

Several of Metro Transit’s retired buses are purchased for creative re-uses, including a new mobile learning center.

Thrive MSP 2040 approved by the Met Council, setting a framework for regional economic development. 

June

The METRO Green Line opens on time and on budget. “Often history is defined in terms of great moments of transportation and this is no exception,” Mayor Chris Coleman says at the ribbon-cutting.

Service improvements are made on several connecting bus routes throughout the Central Corridor, following years of outreach and planning.

20 new part-time officers sworn in as members of the Metro Transit Police Department.

Metro Transit’s top operators recognized at the annual Ovations Awards Ceremony, including the organization’s first 30-Year Elite Operator.

A new parking ramp and pedestrian overpass opens at Northstar’s Anoka Station.

Nicollet Mall Station as seen from The Nic on Fifth.The METRO Blue Line celebrates its ten-year anniversary.

July

Metro Transit serves events throughout All-Star Week, providing around 6,000 rides to and from the All-Star game at Target Field.

Met Council approves plans for A Line (Snelling Avenue BRT), which secures all necessary funding to begin construction and go into service in 2015. 

16 new full-time officers sworn in as members of the Metro Transit Police Department, bringing the department’s total number of officers to around 200. Approximately half of the new officers are bilingual, including the department’s first officer fluent in Cambodian.

August

The Highway 610 and Noble Parkway Park & Ride opens in Brooklyn Park. The 1,000-space Park & Ride includes solar panels and other sustainable features.

The Gophers and Vikings begin their home seasons at TCF Bank Stadium, served by the Green Line. Ridership to Vikings games nearly doubles from previous seasons.

A new State Fair Transit Hub opens on the west side of the fairgrounds, providing customers more convenient access. Record State Fair attendance helps boost ridership 15 percent, to nearly 512,000 rides. 

APTA awards Metro Transit Gold Level status for efforts to conserve energy at facilities and improve fuel efficiency.

Metro Transit and MVTA partner on a free ride promotion to help customers get to the new Twin Cities Premium Outlets, which opens near the METRO Red Line’s Cedar Grove Station in Eagan. Ridership reaches a new record 1,031 average weekday rides.

Metro Transit debuts new system map that is simpler and easier to read.

A record 529 Northstar tickets are sold online in advance of the Paul McCartney concert at Target Field.

Metro Transit’s re-designed website sees 310,317 unique visitors and the online Trip Planner is used 723,936 times, a new monthly record.

METRO Green Line Extension (Southwest LRT) receives municipal consent from all five cities along the proposed alignment.

Route 865 begins providing express service between downtown Minneapolis and Anoka County.

Jerry Olson, 2014 Minnesota Public Transit Association Bus Operator of the Year.September

Metro Transit Operator Jerry Olson is named Minnesota Operator of the Year by the Minnesota Public Transportation Association. Deputy General Manger Mark Fuhrmann recognized as Transit Professional of the Year.

U-Pass sales surpass 17,500, beating total sales from the fall 2013 semester.

Metro Transit awarded $3.14 million Ladders of Opportunity grant to make bus stop improvements.

Rail~Volution brings around 1,400 people to the Twin Cities for a week-long conference on transit-oriented development.

Green Line tops 1 million monthly rides for the first time.

Metro Transit launches its fall campaign, including a TV commercial highlighting transit's ease of use.

Residents begin moving into Nic on Fifth, a new 26-story apartment building directly adjacent to Nicollet Mall Station. The development leads to the creation of a new platform for light-rail customers (opening 2015).

October

Draft Service Improvement Plan outlining 10- to 15-year vision for local, express and suburban bus service improvements released for public comment.

Metro Transit buses travel an average of 9,971 miles between maintenance road call, a new record.

Car-sharing service Car2Go secures dedicated parking spaces at three Blue Line stations.

November

METRO Orange Line receives federal approval to enter project development, advancing the project toward a 2019 opening.

For the first time, Metro Transit and other fixed-route transit providers provide fre rides on Election Day.

Northstar trains take country music fans to and from all 11 Garth Brooks concerts at Target Center in downtown Minneapolis.

Met Council approves $6.5 million in Livable Communities grants to support transit-oriented development.

December

Metro Transit decorates buses and light-rail and Northstar trains with holiday lights and encourages customers to take “selfies” while riding.

Two new Park & Ride’s open on Interstate 35E with express service to downtown St. paul provided by Route 275.

Northstar Service Guarantee introduced, providing registered Northstar commuters fare refunds for any regularly-scheduled Northstar trip that is 11 or more minutes late in January. 

Bus Express Bus Fares Light Rail METRO Blue Line Metropass Northstar Promotions Ridership Student Pass University of Minnesota

Ready, Set, Go-To 

| Thursday, December 19, 2013 10:04:00 AM

Go-To Cards are the easiest way to pay a fare when boarding a Metro Transit bus or train – as customers are increasingly noticing.

Go-To and Go-To lite cards were used to pay for a record 57 percent of fares in November, and have accounted for nearly 53 percent of all fare payments this year. In 2012, Go-To Cards represented 47 percent of fare payments.

With a Go-To Card, customers simply touch a plastic card to an automatic card reader instead of using cash. The cards hold stored value, rides or multi-day passes that are automatically deducted. Customers can add value to their cards online or by phone anytime or at one of Metro Transit’s rail ticket machines or retail outlets. The cards also store transfers, can be automatically refilled and can be replaced if they are lost.

Go-To Card usage figures also include fares covered by program passes like the Metropass, U-Pass, Student Pass and College Pass, which offer unlimited bus and train rides at a fixed price over a period of time (e.g. a semester). U-Pass sales for the spring semester at the University of Minnesota are now on sale.

Metro Transit expanded the Student Pass program available to Minneapolis Public Schools high schoolers to South and Southwest high schools earlier this year. Through November, students have used Student Passes to take more than 1.4 million trips, a nearly 59 percent increase compared to the same period last year.

Ridership is also higher among customers participating in the employer-based Metropass program. Passes can be purchased pre-tax and some employers also subsidize their purchase. From Dec. 26-31, Metropass customers can bring a friend on regional buses, METRO lines and the Northstar Commuter Rail Line for free.

The widening use of Go-To Cards is aided by their expanded retail availability and the introduction of Go-To lite Cards.

Go-To Cards can now be purchased or refilled at more than 125 retail locations across the metro, now including all Cub Foods stores. New Go-To lite Cards, which provide 10 fares for a discounted rate, are also sold at retail outlets and in bulk to schools and social service agencies.

Go-To Cards have been available since 2007 and can be used on any bus trip operated by all regional transit providers, as well as the METRO Blue Line, Northstar and METRO Red Line.

    > Go-To Cards

    > Go-To Card User Guide

    > Cub Foods is your go-to store for Go-To Cards

    > Back to school with Metro Transit

    > Metropass

In the News Ridership

Thanks for riding with us in 2012 

| Monday, February 04, 2013 10:41:00 AM

Customers boarded Metro Transit buses and trains more than 81 million times in 2012 for only the second time in three decades. 

Ridership on the Hiawatha light-rail line was the highest ever at 10.5 million.

Thanks for riding with us in 2012 – we look forward to continuing to serve you in 2013.

More from:

Pioneer PressMetro Transit rail, bus ridership topped 81 million trips in 2012

St. Cloud TimesNorthstar reports gains in key weekday ridership

Progressive Railroading Metro Transit ridership tops 81 million in 2012

Press release: Metro Transit 2012 ridership tops 81 million

Transit in the Media archives

 

 

 

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